|
Careers
Please see below for a list of current openings:
Tiger Airways Australia job openings:
|
| Job ID | Category | Job title | Details |
|---|---|---|---|
| -- | Ground Crew | Check-in and Ramp Staff | view |
| AIFS1110 | In-flight Services | Head of In-flight Services | view |
| AOCC1241 | Logistics | Resources and Planning Manager | view |
| AOCC1201 | Logistics | Operations Control Centre Officer | view |
| ASQS0107 | Safety & Quality | Quality Auditor | view |
Tiger Airways Singapore
CABIN CREWJob ID: FCC359
Applicants should possess the following attributes:
- Minimum height of 1.58m
- Minimum age of 18 years
- Minimum four N-levels with good command of written and spoken English
- Ability to speak second language an advantage
- Good communication and sales skills
- Medically fit to meet aircrew requirements
- Able to swim a minimum of 50m unaided
How to apply:
Tiger Airways has an ongoing need to recruit cabin crew and if you are interested in being considered please send your CV to recruit_cabincrew@tigerairways.com and we will contact you for the next intake. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
DEPUTY HEAD OF CHECK AND TRAININGJob ID: AOPS01
Job Description:
Tiger Airways Australia has an exciting opportunity for an appropriately qualified and experienced pilot to take on the role of Deputy Head of Check and Training for our A320 operation.
The Deputy Head of Check and Training role is a senior management position and part of the leadership team of Tiger Airways Australia. The successful candidate will provide support to the Head of Check and Training of Tiger Airways and the checking and training function as required. The position will also deputise for this post holder during periods of absence or as required.
Applicants for this role must:
- Satisfy the requirements for Head of Check and Training under AOCM 6.16.2.5 for an A320 operation.
- Hold or have recently held a CASA ATO delegation and AFE approval on the Airbus A320, and possess appropriate Checking and Training experience on type.
- Demonstrate success in a previous management pilot or leadership role in an operating airline.
- Demonstrate to the required temperament, maturity, professional standards and managerial capacity as it relates to the role.
- Be a suitable role model, particularly with regard to displaying the Tiger Airways Values and commensurate leadership qualities.
Conditions:
As a pre-condition of employment the successful applicant will also need to satisfy the following CASA requirements:
- Prior to appointment, be approved by CASA as a "Suitable Person" to hold the post of Head of Training and Checking under CAO 82.5 Appendix 2.
- Within a reasonable period post appointment, successfully undertake the CASA Head of Check and Training interview.
Tiger Airways Australia - Based in Melbourne Tullamarine
HEAD OF LOGISTICSJob ID: 2009205
Job Description:
Tiger Airways Australia is currently looking to appoint a Head of Logistics whose role will be responsible for the supervision of the management in the Operations Control Centre, Rostering and Flight Support Services Department.
Based at our Melbourne Airport office this role will report directly to the Director of Operations and will have three indirect reports consisting of the Operations Control Centre Manager, Rostering Manager and Flight Support Services Manager.
The Head of Logistics will be responsible for:
- The oversight and management of the day-to-day flying programme to ensure the delivery of company OTP targets.
- Liaison with the network planning department to optimise seasonal schedules and crew headcount planning and training scheduling.
- Management of the third party contracts which support the flight operation.
- Maintain the company infrastructure for emergency response and the crisis management system.
Qualifications and skills necessary for this role are:
- A minimum of 3 years of recent experience in an operations and/or crewing management position.
- A minimum of 3 years experience in management related to airline logistic services.
- Experience in Operations, Rostering and Flight Support Services.
The essential ingredients of the successful candidate will be a good communicator, team-player, planner, ability to work in a stressful, fast paced environment, committed to performance measurement, continuous improvement and a pragmatic solutions approach.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com
All applicants must have the right to work in Australia.
Tiger Airways Australia - Based in Melbourne Tullamarine
CUSTOMER SERVICE SPECIALISTJob ID: ACCARE318
Tiger Airways, Australia's only true low fare airline is going through an exciting phase in its development. An exciting opportunity has arisen for a Customer Service Specialist to join the team. This is an important role to assist with the growth and reputation of Tiger Airways in Australia.
Reporting to the Head of Communications & Marketing, the role is responsible for:
- Managing Tiger Airways responses for all elevated consumer queries (such as consumer affairs customer complaints, concerns and queries) in a timely manner.
- Managing Staff Travel bookings for the Australian business.
- Overseeing the Call Centre.
- Monthly reporting of elevated customer complaints.
- Regular liaison with our Singapore office and Customer Services Support team.
The ideal candidate should possess the following skills and attributes:
- Experience in a similar role preferred.
- Aviation experience highly regarded.
- Relevant post-graduate qualification preferred but not essential.
- Strong focus on customer service.
- Previous records management an advantage.
- Strong communication skills and high level of presentation.
- Previous claims resolution experience would be advantageous.
If successful, you will be police checked, have to undergo a medical and must have the right to work within Australia.
We welcome your application. Please submit your resume to aussierecruit@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
OPERATIONS CONTROL CENTRE MANAGERJob ID: AOCC1240
Tiger Airways Australia has an exciting opportunity for an OCC Manager to join the OCC team.
The purpose of this position is to support the Tiger Airways Australia operation and to be responsible for assuring the day-to-day management of the daily flying schedule. The OCC Manager will cover all aspects of the day-to-day process, from flight dispatch support to crew compliance, and act as the point of contact to ensure the smooth running and control of the flying program and for any operational issues that may occur.
Reporting to the Head of Logistics, the responsibilities of the OCC Manager include:
- Dealing with flight disruptions.
- Monitoring outstation performance.
- Daily posting and monitoring of network performance.
- Liaising with the engineering department to ensure that schedules are met.
- Liaising with flight crew and maintenance of dialogue leading to a mutual understanding.
- Development and amendment of OCC procedures and maintenance of day-to-day systems in the OCC.
- Following up on air traffic routing problems and delay analysis, voyage report issues and responses to crew.
- Day-to-day crew tracking.
- Improving processes, systems and management practice in crewing.
- Deputising for Head of Logistics as appointed in absence.
Skills and attributes of the OCC Manager include:
- 3 or more years experience in an airline industry management role or equivalent.
- Supervisory experience in an OCC environment.
- Demonstrated commitment to a Safety Management System.
- Sound computer skills in MS Office.
- Proven organisational skills in a high pressure environment.
- Geneva or day of operations & crew rostering system knowledge will be advantageous.
The OCC Manager will have a professional manner who can liaise at all levels. The role entails quick thinking with cost-effective solutions in a fast-past environment.
Please email your CV by Wednesday, 16 November 2011 to aussierecruit@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
RESOURCES AND PLANNING MANAGERJob ID: AOCC1241
Tiger Airways Australia has an exciting opportunity for an experienced Resources and Planning Manager to join the Operations Team.
The purpose of this position is to support the Tiger Airways Australia operation and to be responsible for assuring the day to day planning of the daily flying schedule.
Reporting to the Head of Logistics the responsibilities of the Resources and Planning Manager include:
- Manage the production of pilot and cabin crew rosters.
- Headcount planning and forecasting.
- Management of training courses and simulator planning.
- Optimisation use of crew resources.
- Liaison with operations and crewing IT system provider and optimising the use of the system within the company.
- Post operations crew usage analysis.
- Roster production in the absence of the rostering officer.
- Sharing in out of hours OCC support.
Skills and attributes of the Resources and Planning Manager include:
- 3 years' experience in an airline operations/planning and/or crewing management.
- Strong analytical and project management skills.
- Experience in the use of the Geneva system will be advantageous.
- Bachelor Degree will be highly recommended.
The Resources and Planning Manager will have a professional manner who can liaise at all levels. The role entails quick thinking with cost effective solutions in a fast-paced environment.
Please email your CV to aussierecruit@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
OPERATIONS CONTROL CENTRE OFFICERJob ID: AOCC1201
Australian-based Tiger Airways is hunting for an experienced Operations Controller (Duty Operations/Crewing) to join our team working within the Operations Control Centre at Melbourne Airport. The Operations Control Centre is the heart beat of the airline and manages the daily operating requirements of the Tiger Airways fleet and crews. If you have previously worked in Airline Operations or Ground Handling and would like to join in the growth of an innovative company, we want to hear from you!
Key responsibilities include:
- Monitoring and updating daily aircraft movements.
- Liaising with Ground Handlers to ensure minimal disruption to the daily operation.
- Effectively manage disruption recovery options.
- Ensure all flights are efficiently crewed for the day of operation.
- Ensure crew flight and duty limitations are effectively managed in accordance with CASA and company regulations.
Applicants should fulfill the following requirements:
- Possess the ability to think laterally.
- A pro-active and flexible attitude.
- Ability to work as part of a team and independently within a fast paced environment.
- 1-2 years aviation experience with preference to Airline/Ground Handling.
- Be available to work a 24-hour, 7-day rotating roster (including weekends and public holidays) as the role possesses 12-hour shifts.
All applicants must have the right to work in Australia.
Please email your CV to aussierecruit@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
ROSTERING OFFICERJob ID: AOPS016
Tiger Airways Australia requires a full time Rostering Officer to join the team based at our Melbourne Airport office. The position provides the opportunity to work with a growing airline and to be part of a dynamic business.
The successful applicant will be well presented and possess excellent communication skills, both written and verbal and have the ability to liaise professionally with all stakeholders. You will be an experienced rostering administrator and enjoy working in a fast-paced environment.
This role is responsible for:
- The construction of programming crew pairings
- Pre-rostering assignments, including crew leave
- Crew expiries and crew validation
- Planning all line training
- Inexperience reports for flight deck and cabin crew
- Rostering supernumerary flights for new crew
- Planning of initial and recurrent training planning
- Planning, rostering and day to day administration of the crew training programme
- Ensure the construction and timely publication of rosters which meet all current safety, legislative and company quality criteria
- Efficient, effective and fair crew utilisation
- Ensuring hotel and transport is planned in roster to kept cost efficiency
- Issue DOIL for all crew on the unpublished and published roster
- Ensuring duties are fully crewed, legal and practical in compliance with all industrial and FRMS agreements
- Meeting roster completion deadlines
- Establishing and maintaining a positive relationship with the relevant crew populations including dealing objectively with any queries and complaints
To be successful in this hands-on role you must have the following skills and requirements:
- Meticulous attention to detail with the ability to deliver results under time pressure
- Highly organised (able to organise self and others)
- Self motivated, with the ability to work independently towards team outcomes
- Flexible approach
- Strong MS Office skills in Excel & Word
- Geneva knowledge preferred
If you are serious about your career and want to work for a great company that encourages forward thinking and has long term careers prospects, then this is an opportunity is not to be missed.
All applicants must have the right to work in Australia.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com
Tiger Airways Australia - Based in Melbourne Tullamarine
QUALITY MANAGERJob ID: 2009210
Tiger Airways Australia is looking to appoint a Quality Manager.
The Quality Manager for Maintenance will be primarily responsible for the provision of the Quality Assurance processes within the Maintenance Department and for the audit of 3rd-party maintenance providers.
- Support the Head of Quality in providing Quality Assurance within the Flight Operations department.
- Monitoring compliance with, and adequacy of, procedures to ensure compliant practices for the airworthiness of the Tiger Airways fleet.
- The development, preparation and approval of the annual audit programme for maintenance and implementation thereof.
- Ensuring that maintenance audits are performed in accordance with the annual audit programme and corrective actions recorded.
- Monitor compliance with the Airworthiness Management procedures and other maintenance procedures.
- Undertake auditor/inspector duties as necessary.
All applicants must have the right to work in Australia.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com
Tiger Airways Australia - Based in Melbourne Tullamarine
HEAD OF IN-FLIGHT SERVICESJob ID: AIFS1110
Job Description:
Tiger Airways Australia is looking to recruit a talented Head of In-flight Services to lead our In-flight Services team. As a member of our senior management group you will provide leadership to the In-flight Services Team. You will ensure that the operations, regulatory and commercial objectives of the department are achieved.
In this role you will carry out all regulatory duties as assigned under the Flight Operations Manual and all service/performance duties as directed by the Chief Executive Officer.
Key responsibilities of the role include:
- Manage escalated issues in relation to people management, cabin crew operations and rostering.
- Workplace industrial and safety issues.
- Oversight and support to the development and maintenance of standards, policies and procedures.
- Career management for direct reports.
- Performance management.
- Review recruitment activities for cabin crew staff.
- Maintain awareness of training quality and standards.
- Provide direction to workforce improvement initiatives.
- Oversee leave approvals.
- Report on key cabin crew metrics.
Direct reports to the role include Cabin Crew Base Managers/Team Leaders/SEP Trainers/Standards and Polices Manager.
Indirect reports to the role include Cabin Crew.
Experience and qualifications required for the role include:
- Qualified 20.11. and or experience in dealing with the Aviation Regulatory System.
- 5-10 years experience in an airline industry management role or equivalent.
- Experience in managing within the Aviation Regulatory framework.
- Experience in performance management and disciplinary processes and procedures.
- Impacting and reporting on key employee metrics.
- Project implementation.
- Sound computer skills in MS Office.
- Geneva knowledge will be advantageous.
You will be able to communicate clearly and strongly within a decentralized workforce and multi-task in a dynamic and fast-paced environment.
If successful, you will be police checked, have to undergo a medical and must have the right to work within Australia.
We welcome your application. Please submit your resume to aussiecabincrew@tigerairways.com.
Tiger Airways Australia - Based in Melbourne Tullamarine
SAFETY MANAGERJob ID: ASQS1404
Job Description:
An opportunity has arisen for an individual with a proven track record in the area of aviation safety to join the safety department of a dynamic Low Cost airline based at Melbourne-Tullamarine Airport, Australia.
The role will play a vital part in the development, promotion and monitoring of the company's Safety Management System.
Responsibilities would include:
- Managing and promoting the Just Culture reporting system in conjunction with the Safety Coordinator.
- Supporting Departmental Managers with the performance, control and review of ongoing hazard and risk analysis.
- Carrying out safety training.
- Coordination of and participation in the change management process.
- Communicating lessons learnt to the relevant training departments to promote safety awareness.
- Participation in error committees for the assessment of recommended actions following the completion of safety investigations.
The applicant should have:
- Previous aviation safety experience and associated qualifications.
- Experience of assessing levels of risk and identifying hazards.
- Sound knowledge of promoting 'Just Culture' principles.
- Knowledge and experience in the management of a safety reporting system.
- Previous experience in the application of Change Management Principles.
- Experience in the area of Fatigue Risk Management would be highly desirable.
- Previous experience of conducting safety related training and an associated qualification would be beneficial.
- Excellent communication skills, verbal and written.
- Computer skills, especially MS Word, Excel and PowerPoint.
All applicants must have the right to work in Australia.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com.
Tiger Airways Australia - Based in Melbourne Tullamarine
SAFETY COORDINATORJob ID: 2009203
Job Description:
Fast growing airline, challenging and rewarding role!
Tiger Airways Australia is hunting for a suitably qualified Safety Coordinator to assist our Head of Safety in developing, implementing and monitoring the airline's safety management, accident prevention and flight safety Programs.
Role Accountabilities include:
- Administrative support.
- Operational support to the Head of Safety in the completion of investigations.
- Maintenance and updating of the Aviation Quality Database.
- Monitoring the closure of audit investigations.
- Preparation of meeting minutes.
- Other duties as required by the Head of Safety.
Qualifications and Experience:
- Formal qualifications and experience in safety risk management.
- In-depth knowledge of safety management systems.
- Auditor qualification an advantage.
- Operational aviation experience highly regarded.
- Broad knowledge of Australian regulations and legislation affecting RPT airline operations.
- Knowledge of Occurrence Reporting Systems.
- Knowledge of auditing and quality processes.
Skills and Attributes:
- Excellent English language skills both verbal and written.
- High level of organisational and analytical skills.
- Demonstrated ability to work autonomously and as part of a team.
All applicants must have the right to work in Australia.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com
Tiger Airways Australia - Based in Melbourne Tullamarine
QUALITY COORDINATORJob ID: 2009211
Exciting opportunity at Tiger Airways Australia - not to be missed.
Tiger Airways Australia is now recruiting for an experience Quality Coordinator.
The Quality Coordinator will report to the Head of Quality and will provide:
- Administrative support.
- Operational support to the Head of Quality in the completion of audits.
- Maintenance and updating of the Quality System finding database.
- Monitoring the closure of audit findings.
- Preparation of meeting minutes.
- Other duties as required by the Head of Quality.
Qualifications and Experience:
- Previous experience in quality.
- Operational aviation experience highly regarded.
Skills & Attributes:
- Excellent English language skills both verbal and written.
- High level of organisational and analytical skills.
- Demonstrated ability to work autonomously and as part of a team.
All applicants must have the right to work in Australia.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com
Tiger Airways Australia - Based in Melbourne Tullamarine
DEPUTY HEAD OF FLIGHT OPERATIONS (DEPUTY CHIEF PILOT)Job ID: AOPS02
Job Description:
Tiger Airways Australia has an exciting opportunity for an appropriately qualified and experienced pilot to take on the role of Deputy Head of Flight Operations (Deputy Chief Pilot) for our A320 operation.
The Deputy Head of Flight Operations role is a senior management position and part of the leadership team of Tiger Airways Australia. The successful candidate will provide support to the Head of Flight Operations of Tiger Airways and the Flight Operations function as required. The position will also deputise for this post holder during periods of absence or as required.
Qualifications and Experience:
The successful candidate must have:- 2000 hours flight time in operations sufficiently similar to Tiger Airways operations as to satisfy AOCM 6.16.2.4 (a)
- 1000 hours in command of A320 or sufficiently similar aircraft type to satisfy AOCM 6.16.2.4 (b),
- License and rating for A320,
- An A320 Command endorsement,
- Satisfy the "fit and Proper Person" requirements in accordance with AOCM 6.16.2.4 (e)
- Demonstrate previous success in a management pilot or leadership role in an operating airline.
- Demonstrate the required temperament, maturity, professional standards and managerial capacity as it relates to the role.
- Be a suitable role model, particularly with regard to displaying the Tiger Airways Values and commensurate leadership qualities.
Tiger Airways Australia
CABIN CREW – TULLAMARINE & AVALONJob ID: AFCC36
Tiger Airways are holding an assessment day on Thursday 14th April.
We are excited to offer opportunities for casual cabin crew to work alongside our full time team out of our Tullamarine and Avalon bases. Whether you are an experienced flight attendant or have never flown before, this opportunity may be the lifestyle choice you are looking for.
If you can meet the criteria below, we will provide the training. After a period of full time professional and often exciting and fun ground training you could be enjoying the challenge of being cabin crew.
Our requirements:
- You must be at least 1.58m tall.
- Over 18 years of age.
- Have a high school education with a good command of written and spoken English.
- Basic mathematics skills.
- Have a good standard of health and fitness.
- Be able to swim unaided for 50m.
- Have the right to work in Australia.
- Hold a passport with at least 6months validity.
- Hold a valid driver's license.
- Have previous experience in hospitality or service (preferred but not essential).
- A desire to work with people.
Successful applicants will be offered employment through Aviation Industry Resources trading as Altara Resources.
To apply forward your resume to: aussiecabincrew@tigerairways.com and we will then provide you with further information.
Please note, due to the large volume of responses only successful applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
MAINTROL ENGINEERJob ID: 2009206
An opportunity has arisen for fast thinking, experienced engineers looking for a new challenge within the Engineering Department of a dynamic Low Cost airline based at Melbourne-Tullamarine Airport, Australia.
The position of Maintrol Engineer will, in conjunction with Operations and Engineering Management, ensure timely completion of aircraft maintenance and defect rectification through control and oversight of the contracted maintenance supplier.
Responsibilities would include:
- Coordination of Scheduled and unscheduled maintenance (Short term Planning)
- Defect monitoring and analysis (Troubleshooting)
- Disruption and AOG management (Tail Swaps/assignment)
- Logistics management
- Monitoring of Airworthiness requirements (AD's etc)
- Liaison with 3rd party Technical Support and Maintenance providers
The Maintrol Engineer will work a rotating shift pattern providing 24/7 coverage.
Applicants should have:
- Minimum 7 years experience in the industry
- Previous Maintrol experience (desirable)
- Airbus A320 aircraft maintenance experience (type rated preferable)
- Proven ability to solve issues and make sound judgments unsupervised
- Excellent communication skills, verbal and written
- Attention to detail and accuracy
- Computer skills, especially MS Word and Excel
- Additional Planning experience would be highly regarded
All applicants must have the right to work in Australia.
Applicants should forward a covering letter and resume, addressing the key aspects of the role to aussierecruit@tigerairways.com
Tiger Airways Australia - Based in Melbourne Tullamarine
PILOTS (Direct Entry Captains/First Officer)Job ID: AFCC24
Applicants should possess the following attributes:
- The right to live and work in Australia
- ICAO/CASA recognized ATPL
- Jet experienced, or more than 1000 hours on turboprop aircraft
- More than 2000 hours total time
- A320 rating, and experience, is a definite advantage however Tiger Airways does operate a self-sponsored training program for pilots not qualified on type
How to apply:
Tiger Airways is interested in receiving applications from pilots for forthcoming vacancies on our A320 fleet. If you comply with the above requirements, and are interested in joining our team, please send your CV to aussiepilots@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
FLIGHT OPS TECHNICAL OFFICER & DOCUMENT CONTROLLERJob ID: AOPS03
Tiger Airways Australia has an exciting opportunity for a suitably qualified and experienced person to undertake the role of Flight Operations Technical Officer.
Under the supervision of the Flight Operations Manager the Flight Operations Technical Officer will undertake;
- Tasks associated with the control, administration and development of the company and third party operational documentation.
- The administration of aircraft weight & balance data and aircraft performance data on behalf of the Flight Operations Department.
- The provision of technical support services to the Flight Operations management team.
Responsibilities:
Support the safe, efficient and effective performance of all aircraft.
Ensure that control of operational documentation remains compliant with CASA and Tiger Airways regulations, policy and Quality Assurance Standards.
Flight Operations Technical Support
To assist the Flight Operations Manager with the execution and co-ordination of Flight Operations technical support functions including;
- Execute processes to effect the management and implementation of changes to Flight Management Guidance Computer (FMGC) navigational databases (Honeywell and Thales). Including the validation of databases inline with the requirements of RNAV/RNP procedures.
- Produce the aircraft navigational database upload media.
- Execute processes to effect the management and implementation of changes to aircraft performance data. Including the production and maintenance of the aircraft performance manual.
- Monitoring & implementing changes to aircraft weight & balance documentation, including close liaison with the company "Approved Weight Control Authority"
- Assist the Flight Operations Manager to monitor day-to-day events which may adversely impact on Flight Operations or crew functions & responsibilities, and take the necessary action to address any issues raised.
- Provide administrative support for special projects as directed by the Flight Operations Manager and/or Head of Flight Operations.
- In conjunction with the Flight Operations Manager, monitor, review, analyse, and evaluate regulations relevant to Tiger Airways operations and assist in the preparation of reports & recommendations on same. Monitor the Flight Operations elements of the Tiger Airways CASA Compliance Statement with each manual revision, and ensure that the Compliance Statement is updated accordingly.
- Execute Day to day administration of the Flight Planning system navigational databases.
Document Control
Production, tracking and amendment of company and third party operational documentation inline with company and CASA requirements and regulations, including:
- Action & administer requests for the publication of new manuals, revisions to existing manuals, and supplementary operational instructions, including the analysis of the initial request, process development, & authoring/compilation of the intellectual content, as directed by the Flight Operations Manager or other member of the Flight Operations management team. Including the physical amendment and distribution of operational documentation.
- Advise the Flight Operations Manager on the priority of production and issuance of revisions to operational documentation.
- Liaise with company manual Controlling Authorities to ensure the integrity of manual technical or procedural content.
- Execute the review & update processes of the operational manual suites, supplementary operational instructions, and other ancillary controlled documentation functions.
- Maintain a register of all documentation, and liaise with the Flight Operations Manager to ensure currency of the register, and liaise with other users to ensure currency of documentation is achieved. Act as the final Quality Control filter for the intelligibility of content & structural integrity of designated elements of the Operations manual suites and ancillary documentation, including their revisions.
- Tracking and management of all documentation in the Document Control System (DCS) database.
- Production (Printing, binding etc.) of in-house operational manuals, Aircraft Performance Charts, Crew Flight Staff Instructions.
- Audit of documentation status at relevant facilities.
- Maintenance of online documentation website.
Qualifications ·
- A Bachelor of Science in Aeronautical, Aerospace, Engineering or other relevant qualification/s with supporting experience and exposure to Flight Operations functions.
- Holding Commercial pilot license is an advantage.
Skills
- High level of attention to detail with the ability to deliver results under time pressure.
- Self motivated, with the ability to work as part of a team as well as on your own.
- Ability to work flexible hours, as required.
Technical Knowledge
- Knowledge of relevant CASA regulations.
- Strong administrative and organisational skills and excellent knowledge of MS Office tools including MS Access.
- Preferably attended Airbus Performance course, PEP, LPC, & Documentation Administration training.
- Fluent in both spoken and written English.
Experience ·
- Minimum of 2 years of flight operations & aircraft performance experience in a flight operations department.
Previous experience in the control of airline operational documentation.
If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
CUSTOMER OPERATIONS OFFICERJob ID: COMEL01
Australian based Tiger Airways is looking for a suitably qualified Customer Operations Officer to join our team working at our offices at Melbourne Airport on a full time bases. If you have experience in dealing with customers and providing customer service in writing and over the phone we would love to hear from you.
Responsibilities:
- Respond to Customer feedback.
- Escalate Customer Care issues unable to be resolved through first line response.
- Help provide Monthly reporting on Customer Care statistics.
- Provide Narrative on overall Customer Care activity.
- Make Staff & Duty Travel Bookings as directed.
- Raise Customer Care issues with Customer Operations Manager as required.
- Pursue continuous improvement in Customer Care processes and procedures making suggestions to other departments.
- Maintain Customer Care records.
- Liaise with Call Centre on day to day issues, help clarify queries.
- Call passengers from time to time and clarify situations / recover customer experience.
- Help resolve mishandled baggage issues.
- Research Customer Care issues to assist resolution including liaison with Ground Handling agents on Customer Care Matters.
- Process refund applications and reimbursement applications.
Qualifications:
No specific pre-requisites however, Customer Service and experience in handling correspondence highly regardedSkills & Attributes:
- Meticulous attention to detail with the ability to deliver results under time pressure.
- Highly organised.
- Strong communication skills.
- Self motivated, with the ability to work independently towards team outcomes.
- Excellent writing skills.
- Excellent conflict resolution skills.
- Flexible approach.
Technical Knowledge:
- Very strong MS Office© skills, particularly Word.
- High level of written and spoken English literacy.
Experience:
- Experience in dealing with Customer Service issues.
If you comply with the above requirements, and are interested in joining our team, please send your CV to aussierecruit@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
WEB DEVELOPER/DESIGNERJob ID: SMSO17
Basic Purpose/Accountabilities:
You are responsible for supporting the growth of the business through effective maintenance and development of Tiger's website into a world-class online retailer.
Primary Functions/Responsibilities:
- Reporting to Head of Corporate Marketing for development and implementation of overall website strategy;
- Effective use of available research and analytics to create a user-friendly environment for customers that facilitates interaction and transactions;
- Support of Marketing projects to ensure maximum impact of brand-building & affinity within overall corporate marketing strategies;
Competencies
- A deep understanding of web-user behavior;
- Design, development, implementation and maintenance of robust, marketing-focused web sites; possess an excellent portfolio of previous work;
- Experience with mobile web content advantageous;
- "Out of the box" thinker that challenges status quo;
- Good project management skills;
- Team player.
Highly proficient in the following (must have):
HTML, DHTML, XML
Java, Javascript & Ajax
Flash & ActionScript
Image editing
Basic SQL
Proficiency in at least 2 of the following:
PHP, Perl, VBScript, .Net, C#, Visual Basic, C LanguageIf you comply with the above requirements, and are interested in joining our team, please send your CV to marketingjobs@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
ASSISTANT HR MANAGERJob ID: HR006
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for an Assistant Manager, Human Resource to join our team. If you are interested in making things happen and creating a difference as a HR practitioner, then you are the right candidate.
Primary Functions:
Reporting to Head of Human Resources and responsible for HR administrative functions in the areas of recruitment and selections, payroll, compensation and benefits, and HR management.
Duties and Responsibilities:
1. Payroll Processing
- Lead in the process of monthly payroll (including overtime and allowances) for all staff and ensuring that relevant documentation is processed on time.
- Prepare year-end income tax assessment.
- Prepare information for management on pay and staff cost related matters.
- Payroll documentation and IR8A forms comply with tax regulations and timelines.
- Liaises with employment and advertising agencies on service fees, recruitment and selection.
- Conduct interview up to senior executive levels. Prepare letter of offer to selected candidates.
- Managing all employment permit application are processed accurately and timely.
- Conduct exit interviews.
- Managing performance management processes and administration.
- Administering and keeping information on benefits and compensations packages up-to-date and share plans.
- Reviewing and administering HR policies in compliance with changing and new legislation.
- Organising and conducting employee orientation programme.
- Preparation of HR Budgets, manpower planning and relevant HR reports.
- Handle staff communications, disciplinary and counselling.
Job Specifications (qualifications, experience and skill sets):
- 4 to 6 years' experience as generalist in Human Resource Management
- Good understanding of HR legislation and practices
- Able to communicate well with all levels of people
- Independent, resourceful and innovative
- Work well under pressure
Please email your CV to hrjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Australia
QUALITY AUDITORJob ID: ASQS0107
Tiger Airways Australia has an exciting opportunity for a Quality Auditor to join the quality team.
The purpose of this position is to provide timely and effective information regarding quality assurance of the company operations.
Reporting to the Head of Quality, responsibilities include:
- Conduct scheduled audits of internal operational departments and external service provides.
- Investigate other operational functions as directed by the Head of Quality.
- Prepare audit and other reports in support of company quality assurance activities.
- Review, monitor and advise of the suitability of Corrective Action Plans.
- Evaluate the effectiveness of completed Corrective actions.
- Develop tailored audit checklists which incorporate regulatory and company requirements and which recognise industry best practices.
- Review and assist in the updating and publication of the QA Manual and associated documentation in coordination with the Head of Quality.
- Maintain working knowledge of current and proposed relevant legislation.
- Assist operational departments and service providers understand their responsibilities under the QA program.
- Liaise with regulatory authorities on QA matters in absence of the Head of Quality.
- Continually develop and improve the QA program in conjunction with the Head of Quality consistent with company goals.
- Actively implement and support the Tiger Airways Australia Safety Management System.
Qualifications, Skills and Experience:
Required:
- Quality Management System Lead Auditor.
- Operational experience in conducting aviation quality/safety audits.
- Sound knowledge of aviation regulations and their application.
- High level of written and verbal communication skills with an analytical approach to problem solving.
- Above average interpersonal, time management and IT skills.
Desirable:
- Tertiary qualification in an aviation discipline.
- Operational experience in flight operations, engineering or other relevant area.
- Familiarity with AQD system.
The successful candidate will have the ability to develop strong relationships with internal and external stakeholders.
An attractive package will be offered to the successful candidate.
Please email your CV to aussierecruit@tigerairways.com
Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
QUALITY AND SAFETY ENGINEERJob ID: SQS210
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for a Quality and Safety Engineer to join our Safety, Quality and Security team.
Primary Functions / Responsibilities:
- Performing Air Operator Certificate (AOC) function to ensure aircraft meet airworthiness and regulatory requirement.
- Conducting Quality Assurance to meet Quality Management System.
- Reviewing company manuals to remain current with new regulatory requirements.
- Registering new aircraft during aircraft delivery.
- Renewal of aircraft certificates, license, etc.
- Assisting in aircraft incident/accident investigation.
- Performing audits of service providers locally and overseas line stations.
Qualifications Required:
- Degree in Mechanical / Aeronautical Engineering or lated engineering discipline.
- Has minimum 2 years of aviation experience.
- Has attended relevant Quality Management System (QMS) and auditor course.
- Has attended Airworthiness & Legislation course.
- Familiar with CAAS regulatory on AOC / SAR145 would be an added advantage.
- Must be able to work well with all levels of staff.
- Strong analytical skill, self motivated, good communication and interpersonal skills.
- Meticulous attention to details.
- Must be able to work independently, willing to travel with minimum supervision.
Please email your CV to sqsjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
SAFETY, QUALITY AND SECURITY EXECUTIVE (GROUND OPERATIONS)Job ID: SQS365
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for a Safety, Quality and Security Executive (Ground Operations) to join our Safety, Quality and Security team.
The Safety, Quality and Security Executive (Ground Operations) reports primarily to the Head of Safety, Quality and Security, with a secondary reporting line to Head of Ground and Cargo Operations.
Duties and Responsibilities:
- Implement the ground and cargo operations station audit programs, ensuring that the program complies with the requirements of the CAAS AOCR and the Company's quality, safety and security requirements.
- Perform station audits (together with the ground and cargo operations team) and submit a joint audit report recommending the follow-up actions required at the respective stations, following audit inspection findings to close operational, safety and security gaps.
- Track and monitor that stations complete the corrective actions within the agreed time table, and continue to be compliant.
- Maintain audit and corrective action records and provide monthly reports.
- Work with the ground and cargo operations team to develop and improve system and procedures as well as training needs, following audit findings.
- Handle day-to-day ground operations-related safety and security issues and safety reports, covering investigations, follow-up actions and closure.
- Support the setup of new stations.
- Any other duties as assigned by the Head of Safety, Quality and Security and Head of Ground and Cargo Operations.
Qualifications Required:
- At least a diploma graduate.
- Some current experience or a background in aviation and in safety and audits would be an advantage.
- Meticulous in nature and able to operate Microsoft Office competently to collate and analyse data, and submit relevant reports.
Please email your CV to sqsjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
LEGAL EXECUTIVE, CORPORATE SECRETARIAL/COMPLIANCEJob ID: LGL015
Tiger Airways Holdings Limited is looking for a dynamic individual to join our specialist Legal Team which helps support our businesses which include operating airlines. We offer a diverse work environment in the fast paced airline industry which will challenge you to develop and learn new skills.
Job Description
You will provide corporate secretarial support to the management and the board to ensure compliance with statutory requirements and to maintain the standards of corporate governance. This role assists and reports directly to the Company Secretary.
Job Scope will include:
- updating and maintaining of statutory records
- preparation of corporate secretarial documents
- filing of documents with ACRA
- organising board, board committee and shareholder meetings
- assisting with listed company compliance including drafting and releasing announcements to the SGX-ST
- ensuring Group compliance for overseas Group entities
- keeping and updating databases for corporate information
Who are we looking for?
You have strong organizational skills with good communication and interpersonal skills. You are able to work independently as well as in a team. You possess at least 3 years experience in corporate secretarial work, preferably with exposure to listed companies compliance. You are dedicated and committed worker who takes pride in doing a good job. You are also a progressive individual who enjoys exploring new ideas and better ways of doing things.
Relevant qualifications such as a legal degree or ICSA training will be an added advantage.
Yes, I am interested! How do I apply?
If you have what it takes, we wish to hear from you! Please send your resume together with details of your current and expected compensation and expected date of availability to legaljobs@tigerairways.com.
Tiger Airways Holdings Limited - Based in Singapore
LEGAL COUNSELJob ID: LGL013
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
Tiger Airways is on the hunt for a Legal Counsel. The legal department supports the group's commercial and corporate objectives. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Job Purpose:
- Manage the legal matters of and provide legal counsel to Tiger Airways Group's operating airlines in Singapore, Australia and such other countries in which businesses may be established from time to time.
- Support the General Counsel in corporate legal matters of Tiger Airways Holdings Limited as necessary.
Main Accountabilities:
1. Business Support
- Draft, review and advise on a wide variety of contracts arising from airline operations (including flight operations, ground handling, engineering, safety, in-flight services, network planning, commercial, marketing, logistics and HR) and holding company functions (including human resources, IT and finance).
- Provide timely and accurate legal advice on a wide range of issues arising from airline operations and holding company activities, including business and regulatory advice.
- Manage legal risks, claims, litigation and government investigations or enquiries, and coordinate communication with regulatory authorities.
- Provide legal support for business development and new market development projects including joint ventures, mergers & acquisitions and alliances.
- Liaising with external lawyers where applicable.
- Advising on Group compliance, including compliance with listing rules and Singapore Companies Act.
- Create legal and compliance policies and provide training on such policies when necessary.
- Create standard contracts for use across the Group.
Qualifications and Experience:
- Experienced commercial lawyer with keen business sense.
- Good law degree from reputable law school.
- At least 2 years legal experience, preferably with some experience in-house.
- Experience in a local listed company will be an advantage.
- Regional experience in Asia and Australia preferred.
- Familiarity with competition laws and consumer laws will be an advantage.
- Chinese language skills will be an advantage.
Interested applicants are invited to send your resume stating current and expected salary to legaljobs@tigerairways.com. Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
PARALEGAL/LEGAL EXECUTIVEJob ID: LGL017
Responsibilities:
- Provides legal and administrative support in the Legal Department.
- Assist with legal work such as review of contracts, projects and corporate secretarial compliance.
- Assist with administrative work such as maintaining databases and liaising with internal and external parties.
Requirements:
- Personal attributes: self-motivated, positive, responsible, adaptable, mature, resourceful, meticulous and able to work under pressure.
- Legal qualifications such as a Diploma in Legal Studies or alternatively with proven legal capabilities from extensive working experience.
- Minimum 3 years of relevant legal experience preferably in a corporate legal environment. Experience in corporate secretarial work is an advantage.
- Excellent English communication skills.
- Excellent organizational and administration skills.
- Excellent MS Office skills particularly Word and Excel.
Interested applicants are invited to send your resume stating current and expected salary to legaljobs@tigerairways.com. Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
PROCUREMENT EXECUTIVEJob ID: PROC0124
The Tiger Airways Group operates flights to 32 destinations across 11 countries and territories in Asia and Australia and we are inviting suitable candidates to apply for the Position of Procurement Executive, to join our team based in Singapore.
Reporting to the Head/Senior Manager Procurement, the Procurement Executive assists the Head/Senior Manager Procurement in delivering cost efficiencies through procurement best-practices across the Tiger Airways Group.
Responsibilities:
- Develop, implement, monitor and enforce central procurement policies and procedures across all Group companies.
- Leverage on the Group's combined purchasing power to obtain price efficiencies.
- Management of group-wide fuel and insurance contracts.
- Perform contract and vendor management of group-wide contracts.
- Work with Group airlines on procurement of ground handling services.
- Support other departments and Group companies by providing procurement contract review and vendor negotiations to secure most favorable terms and conditions of purchase.
- Ensure compliance to Interested Person Transactions (IPT) procedures and policies and maintaining the IPT register.
Qualification and Experience:
- Minimum a Diploma, with a Degree preferred.
- Minimum of 3 years' working experience, with a minimum of 1 year in procurement/purchasing.
- Candidates without procurement/purchasing experience but has previous experience in aviation would also be considered.
- Strong business acumen, analytical mind and negotiation skills.
- Team Player and Good interpersonal communication skills.
- Experience in financial analysis and contract management.
- Overseas travel will be required.
Interested applicants are invited to send your resume, stating your current and expected salary, to procurementjobs@tigerairways.com
Closing date: 31 January 2012. Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
HEAD/SENIOR MANAGER, GROUP ENGINEERINGJob ID: PROC0125
The Tiger Airways Group operates flights to 32 destinations across 11 countries and territories in Asia and Australia and we are inviting suitable candidates to apply for the Position of Head/Senior Manager,Group Engineering, to join our team based in Singapore.
This position reports directly to the Director, Procurement & Fleet Technical.
Primary function:
- Overall responsibilities and leadership for fleet engineering strategies and activities.
- Maintain "best in class" engineering and maintenance practices and ensuring an optimized fleet utilization, high reliability and high standard of fleet configuration standardization so as to provide a safe, reliable and cost effective fleet operation.
- Provide leadership and drive improvements and innovation in Fleet Engineering.
Responsibilities:
- Overall responsibilities for the Group's fleet engineering practices, standards and configuration
- Establish group-wide engineering and maintenance policies and procedures.
- Monitor overall fleet reliability and utilization and work with Group Companies and suppliers to optimize utilization and reliability.
- Provide engineering advice to Group Companies.
- Act as the Group's single point of contact on group-level engineering matters vis-à-vis manufacturer/OEMs/vendors.
- Aircraft Delivery Management
- Manage Final Assembly Line inspections.
- Manage new aircraft delivery acceptance.
- Resolution of technical findings and engineering quality matters with manufacturer/OEMs.
- Aircraft Lease Management
- Provide engineering and technical support on aircraft leasing/de-lease matters.
- Coordinate all preparations for aircraft entry-into-lease and de-leases.
- Oversee aircraft de-lease works and re-delivery to lessor.
- Aircraft configuration management
- Coordinate evaluation, approval and implementation of aircraft modifications within the Group's fleet.
- Process all Specification Change Notices (for new aircraft deliveries) from Airbus/OEMs.
- Participate in cubs' AD/SB review meetings.
- Aircraft sub-lease/transfers
- Coordinate aircraft transfers between Group Companies (bridging checks, registration, de-registration, licenses, codes, etc.).
- Conduct regular engineering and maintenance audits on sub-lessees.
- Management of major aircraft/engine maintenance
- Contractual oversight of aircraft HMV (C04 & C08) and engine shop visits.
- Work with cubs and vendors to optimize HMV/SV schedule.
- Participate in negotiations of airframe and engine maintenance contracts.
- Coordinate with relevant departments in Group Companies for recovery from any major aircraft accident/incident.
- Maintain close liaison with OEMs to keep abreast of latest technology, engineering and maintenance developments.
- Any other duties or tasks assigned by the Director Procurement & Fleet Technical.
Qualifications:
- Good degree (Hons) in an engineering discipline.
- Minimum of 10 years' working experience, preferably in aviation engineering, with a minimum of 3 years in a similar capacity.
- Strong leadership and people management skills.
- Strong business acumen, analytical mind and innovative problem solving skills.
- Good interpersonal and communication skills.
- Experience in financial analysis, contract management and negotiation skills.
Interested applicants are invited to send your resume, stating your current and expected salary, to procurementjobs@tigerairways.com
Closing date: 31 January 2012. Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
HEAD/SENIOR MANAGER PROCUREMENTJob ID: PROC0126
We are inviting suitable candidates to join our team based in Singapore. If you think you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
This position reports directly to the Director Procurement & Fleet Planning.
Primary function:
Develop, implement and execute a comprehensive supplier/sourcing strategy to drive cost and operational efficiencies through "best procurement" practices across the Tiger Airways Group. This includes developing a pool of preferred suppliers for high-value services, managing service delivery and supplier performance. Provide direction and support to other internal stakeholders on procurement and Interested Person Transactions matters.
Responsibilities:
- Develop, implement, monitor and enforce internal strategies, policies and procedures across all group companies to ensure a competitive and compliant procurement regime.
- Leverage on the Group's combined purchasing power to obtain price efficiencies.
- Management and contract negotiation of Group aviation fuel and insurance contracts. Maintain contract registry and ensure timely execution of contracts. Work with both internal and external stakeholders to ensure adequacy of insurance coverage. Provide support to internal departments/group companies.
- Support Tiger Airways Group companies on the procurement of ground and technical handling services at airports across Tiger Airways' network in Asia/Australia.
- Support internal stakeholders by providing procurement contract review and vendor negotiations to secure most favorable terms and conditions of purchase.
- Ensure consistent supplier performance through regular reviews and implement initiatives and programs to improve the quality of procurement services to promote increased effectiveness and efficiency for the business.
- Identify key technological developments within procurement to support the business in meeting its targets and objectives
- Cultivate strategic relationships with critical suppliers.
- Monitor and ensure compliance to Interested Person Transactions procedures and policies.
Qualifications:
- Minimum a good Degree in any discipline.
- Minimum of 10 years' working experience, with a minimum of 3 years in a similar management role in procurement/purchasing.
- Proven experience in aviation sector would be an advantage.
- Strong leader and proven track record in people management.
- Ability to work effectively in a multi-functional and cross geographical environment
- Strong business acumen, analytical mind and negotiation skills.
- Strong interpersonal and communication skills.
- Experience in financial analysis and contract management.
- Overseas travel will be required.
Interested applicants are invited to send your resume, stating your current and expected salary, to procurementjobs@tigerairways.com
Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
LEGAL ASSISTANTJob ID: LGL058
Primary Function/Responsibilities:
- Follow the established procedures and guidelines of the legal profession to provide timely and effective support to a legal team.
- Key activities within the Legal Department.
- Liaise with internal and external parties, and other administrative work.
Requirements:
- Must have 3 years experience in related field.
- Good communication and interpersonal skills.
- Must be organized, reasonably intelligent and able to follow instructions.
- Must be able to work independently.
- Proficient with Microsoft Office applications.
Interested applicants are invited to send your resume to legaljobs@tigerairways.com. Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
HEAD OF REVENUEJob ID: REVMAN212
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
Tiger Airways is on the hunt for a Head of Revenue to join the group Revenue team based in Singapore. Reporting to the Group Revenue Director, this role requires an analytical thinker who's able to work independently. He/ she needs to be fast on his/her feet and able to multi-task at the same time. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Key responsibilities include:
- Maximise revenue through controlling flight inventory in response to levels of passenger demand.
- Defines market conditions, including competitive positioning and develops forecasts of revenue changes.
- Long term special event planning.
- Constant analysis and evaluation of existing revenue strategies and recommend any changes necessary.
- Provide capacity recommendations to the network team where appropriate.
- Provide in-depth analysis for strategic amendments including regular network forecasting.
- Identifies and leverages pricing and inventory opportunities.
- Oversee and mentor the revenue team.
Applicants should fulfill the following requirements:
- 3 years experience working in an airline revenue management senior role.
- Exceptional analytical skills.
- Ability to present data in a logical and relevant way
- Ability to pick relevant details out of large amounts of information.
- Be of graduate calibre preferably in statistics, mathematics, research.
- Aviation commercial awareness.
- PC literate with advanced skills in MS Excel.
- A mature team player who is able to interact with the other departments.
- Strong presentation and verbal skills with the ability to deliver arguments clearly and confidently.
- Possess the ability to think laterally and make decisions.
- Be able to work independently within a fast paced, target driven environment.
- Having experience of people management is essential.
- A pro-active attitude.
How to apply:
Please email your CV to revmanjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
REVENUE MANAGERJob ID: REVMAN236
Established in September 2004, Tiger Airways now has a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. As of September 2011, the average age of Tiger Airways' aircraft is 2 years and 8 months, with 10 aircraft less than one year-old. The airline operates flights to 32 destinations across 11 countries and territories in Asia-Pacific from Singapore and Australia. Tiger Airways has won several awards, including Low Cost Airline of the Year 2010.
Tiger Airways is on the hunt for a Revenue Manager to join our Revenue Management department based in Singapore. Reporting to the Head of Revenue Management, this role requires an analytical thinker who's able to work independently. He/She needs to be fast on his/her feet and able to multi-task at the same time. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Key responsibilities include:
- To manage the control of flight inventory on a day-to-day basis.
- To ensure that the Head of Revenue Management is regularly updated with information relevant to key route performance, competitor activity as well as team performance.
- Responsible for the production, accuracy and issue of regular reports; Demand Forecasts, Advance bookings, Monthly Revenue Management Report on specific routes; ad-hoc reports.
- Effectively manage the Revenue Management team in order to work towards the achievement of targets for route performance and to actively monitor performance.
- To ensure that the most appropriate system settings, pricing levels and Revenue Management policies are implemented on specific routes in order to maximise revenue.
- To ensure that the Revenue Management system is functioning as designed and is accurately forecasting price sensitivity and demand levels.
- Develop pricing strategy, taking into account both the competition and the Tiger Airways network.
- Work closely with marketing, e-commerce and business managers.
Applicants should fulfill the following requirements:
- At least 3-5 years experience in a revenue management role. Experience of revenue management within the airline industry is preferred.
- Exceptional analytical and communication skills.
- Good degree in relevant discipline (preferably in Mathematics, Economics or Operational Research).
- Aviation commercial awareness.
- PC literate with strong skills in MS Excel.
- A mature team player who is able to interact with other departments.
- Strong presentation and verbal skills with the ability to deliver arguments clearly and confidently.
- Possess the ability to think laterally and make decisions.
- Be able to work independently within a fast paced, target driven environment.
- A pro-active attitude.
How to apply:
Please email your CV to revmanjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
TRAINING ADMINISTRATORJob ID: TRN1223
We are inviting suitable candidates to join our team based in Singapore. If you think you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
The Training Administrator is responsible to the Director of Flight Operations, through the Head of Training, and has the following key responsibilities:
Key Responsibilities:
- Participation in the ongoing planning and execution of the Company training programme.
- Coordinating all training booking requirements, including simulator slots and travel and accommodation needed to support the Company training programme.
- Production and distribution of all required training paperwork.
- Liaising with the Company Rostering Department to ensure the timely scheduling of all initial and recurrent training.
- Updating of all Company personnel training files and the recording of the relevant expiry dates.
- Full secretarial support for the training department including amendment support for Part D of the Operations Manual.
Key Requirements:
- Must be meticulous and timely in managing the administration role.
- Must have above-average oral and written communication skills.
- Must have competent IT skills especially in Microsoft Word and Excel.
- Must possess initiative and be able to work independently.
How to apply:
Interested applicants are invited to send your resume stating your current and expected salary to opsjobs@tigerairways.com
Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
SENIOR NETWORK ANALYSTJob ID: NTWK033
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for a Senior Network Analyst to join Tiger Airways Singapore Pte. Ltd.
Key responsibilities include:
Scheduling
- Planning the airlines flying schedule (Summer & Winter season)
- Reviewing & evaluating the existing schedule - making recommendations for improvement
- Conducting competitor & market research
- Liaising with other departments to understand their requirements
- Managing the slot approval process with airports
- Representing the airline at the bi-annual IATA slot conference
- Implementing schedule changes in a timely manner
- Communicating schedule changes to internal/external parties as required
- Oversee and mentor the other network analysts
Network Planning
- Assisting the Network Manager in reviewing & evaluating the existing route network
- Making recommendations on route mix, flight frequency, seasonality, etc
- Identifying & prioritizing network expansion opportunities
- Liaising with potential new airports to discuss commercial & operational requirements
- Representing the airline at various conferences
- Working on ad-hoc projects as required
Regulatory
- Building relationships with the relevant aviation authorities to facilitate network growth
- Understanding each countries regulatory requirements
- Managing the regulatory approvals process - compiling & submitting documentation as required
- Filing schedule approvals each season
- Assisting the team in preparing traffic rights applications where necessary
Applicants should fulfill the following requirements:
- Be of graduate caliber
- 2-5 years of relevant work experience
- Exceptional analytical & research skills
- Ability to produce meaningful insights and make recommendations
- Strong attention to detail
- Well organized & able to work independently
- PC literate with advanced skills in MS Excel
- Strong commercial awareness/acumen
- Excellent inter-personal skills with the ability to develop relationships at all levels
- Pro-active, enthusiastic and a team-player
- Proficiency in Chinese language is an advantage
How to apply:
Please send your resume together with details of your current and expected compensation as well as expected date of availability to networkmgmtjobs@tigerairways.com
Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
CLIENT RELATIONS OFFICERJob ID: CCARE1037
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
Tiger Airways is on the hunt for a Client Relations Officer to join our Client Relations team, based in Singapore. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Key responsibilities include:
- To interpret and evaluate customer feedback and to respond in a timely manner with a satisfactory response, according to company policies and procedures, through written and direct communication.
- To liaise with various external parties including call centres, ground handling partners, insurance loss adjusters and travel agencies to investigate issues.
- To liaise with various internal departments including Commercial, Marketing, E-commerce, Ground Services, and Finance divisions to investigate issues, provide feedback and suggest solutions.
- Handle customer feedback which is escalated to Tiger from all indirect distribution channels.
- Manage staff travel bookings.
Applicants should fulfill the following requirements:
- Diploma- or Degree-caliber candidate.
- 1-3 years of relevant work experience.
- Fresh graduates with strong client relations acumen may be considered.
- Strong attention to detail.
- Well-organized and able to work independently.
- PC literate with advanced skills in MS Excel.
- Strong commercial awareness and acumen.
- Excellent inter-personal skills with the ability to develop relationships at all levels.
- Pro-active, enthusiastic and a team-player.
Please send your resume together with details of your current and expected compensation as well as expected date of availability to ccarejobs@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
FINANCE MANAGERJob ID: FIN082
Established in September 2004, Tiger Airways now operates a fleet of 28 aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to more than 32 destinations across 11 countries and territories in Asia and Australia.
With a proven business model, an expanding network and a team driven to outperform at every opportunity, a career at recently listed Tiger Airways is the real deal. So if you think you have what it takes, contact us and you could soon be playing a part in shaping one of Singapore's most exciting success and growth stories.
Role:
Finance Manager, Tiger Airways Singapore (the Airline) reporting to the Financial Controller of the holding company of the Airline.
Key Responsibilities:
- Work closely with the management team of the Company, and Group Finance which provides financial reporting, treasury and shared service support to ensure efficient operation of the finance and accounting function.
- Review of monthly, quarterly and annual financial performance.
- Assist the Financial Controller on the following tasks:
- Streamline business process, implement internal controls and policies while providing financial advice to the business leaders.
- Lead the budgeting process for the Company. Ensure the business continues to deliver the low cost base and profitability required by investors.
- Deliver cost reduction projects with business managers and procurement departments.
- Work closely with the commercial team to build a portfolio of profitable routes on the network.
Requirements:
- Accountancy graduate/CPA with proven financial and management accounting experience in an MNC environment, with minimum 5 years of relevant experience.
- Advanced Microsoft Office skills are essential with particular emphasis on Excel and Access.
- Problem solver, independent and self-starter with good communications skills.
How to apply:
Interested applicants, please send your CV to financejobs@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
DEPUTY HEAD OF TRAININGJob ID: TRN203
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for a Deputy Head of Training to join our Flight Operations team.
Role:
Deputy Head of Training, Tiger Airways Singapore, reporting to the Director Flight Operations through the Head of Training.
Duties and Responsibilities:
- The Deputy Head of Training will deputise for the Head of Training in his absence. Any decisions which directly affect the operation must be sanctioned by either the Director of Flight Operations or the Chief Pilot in his absence.
In addition:
- Direct responsibility for the production of amendments for sections of the Operations Manual.
- Monitor all pilot training and maintain Training Progress documents.
- Upkeep and monitor First Officer experience tracking documents and the listing of pilots approaching command upgrade experience levels.
- Ensure that any instruction or advisory information issued to training staff or pilots is done through the proper channels.
- Work closely with the Pilot Recruitment Executive to ensure that pilots are processed and progressed into training in a timely fashion.
- Any other tasks which may, from time to time, be requested by the Direcotr Flight Operations or the Head of Training.
How to apply:
Please send your CV to trainingjobs@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
ASSISTANT MARKETING MANAGERJob ID: MKTG078
We are looking for an Assistant Marketing Manager reporting directly to the Marketing Manager.
Duties & Responsibilities:
- Formulate effective marketing strategics to target new audience and engage existing audience to deepen loyalty.
- Plan and deliver tactical marketing and promo calendar, including visual material and messaging.
- Close working relationship with the revenue management team to find new promotional messages and mechanics on a weekly basis.
- Co-ordinate promotional calendar ideas and plans with the PR team to ensure coverage is gained in the local and international press as required.
- Strategise, monitor and leverage on social media and new channels to promote the Tiger brand and drive conversion.
- Develop, support and maintain partnerships with tourism authorities, business partners and local agencies.
- Work closely with the marketing assistant on sponsorship and business partner execution. This includes targeted consumer promotions, last minute inventory sales and special offers.
- Weekly, monthly reporting and analysis as and when guided by the Marketing Manager.
- Responsible for all airport branding in Singapore and across the South East Asian route network.
Specifications:
- Degree calibre candidate.
- Team player with marketing background, excellent interpersonal and written communication skills.
- 2 years previous job experience preferred although fresh graduates can also be considered
- Proficient in PC applications.
- Ability to work independently, and adopt a well organised, logical approach to deliver quality work in a fast paced environment.
- A self starter and operate effectively in a fluid, flexible, dynamic and changing environment.
- Ability and maturity to take decisions and make recommendations on marketing and branding.
How to apply:
Interested applicants, please send your CV to marketingjobs@tigerairways.com
The closing date is 15 January 2011. Only shortlisted candidates will be notified.
Tiger Airways Singapore - Based in Singapore
FLIGHT DISPATCHERSJob ID: OPS026
Reports to: Operations Control Manager
Responsibilities:
- Responsible for operational control of day to day flight operations.
- Plan daily flight operations in accordance with regulatory guidelines and Company standards.
- Analyze and evaluate meteorological information to determine potential hazards to safety of flight and to select the most desirable and economic route of flight.
- Plan flights with due consideration given to fuel required for the safe completion of flight according to type of aircraft, distance of flight, maintenance and performance limitations and weather conditions.
- Prepares flight plans, NOTAMS and weather reports for flight crew.
- Prepares and signs the dispatch release.
- Proactively flight-follow aircraft, providing flight crews with timely updates to changes in dispatch parameters and take action to deal with unplanned events/situations.
- Inform all stakeholders of significant changes in flight status, aircraft substitutions, delays, unscheduled landings, diversions or cancellations.
Professional and Personal Requirements / Skills & Experience:
- Current CAAS-recognised aircraft dispatch certificate.
- Thorough knowledge of applicable regulatory requirements including two years of dispatch experience with a Part 121 or Part 135 carrier.
- Thorough knowledge of weather theory, charts, and reports.
- Able to work rotating shifts, rotating days-off, weekends and holidays.
- Strong organizational and communication skills with the ability to manage multiple assignments with minimum supervision.
- Working knowledge of Microsoft office with aptitude to learn and operate complex aviation scheduling software.
- Applicants with no dispatch experience or qualifications will also be considered.
If you comply with the above requirements, and are interested in joining our team, please send your CV to opsjobs@tigerairways.com by 7 Jan 2011. Only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
ROSTERING EXECUTIVEJob ID: OPS032
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for a Rostering Executive reporting directly to the Senior Rostering Executive The Rostering Executive is responsible for creating legal, optimised rosters for pilots and cabin crew using specialised optimisation systems, and ensuring all other roster-related activities are performed within agreed timeframes.
He/She is also responsible for supporting the Senior Rostering Executive to ensure roster quality particularly in the areas of crew bid satisfaction, fairness, fatigue risk and operational integrity. The Rostering Executive will be located within the OCC, where the person will provide additional support to Operations Control.
Duties and Responsibilities:
- Ensure flight crew and cabin crew are properly scheduled in compliance with flight and duty time limitations and rest periods as detailed in the Flight Operations Manual.
- Liaise with the Chief Pilot and Head of Inflight Services on crew planning, hiring and training issues.
- Ensuring that the roster is continually amended and updated to reflect programme amendments and crew availability.
- In conjunction with the Operations Control Manager work to find the best commercial solution in the event of scheduled/unscheduled disruption.
Specifications:
- Working knowledge of Flight and Duty Time Limitations for crew members.
- Have at least 2 years airline operations experience with specific involvement in roster management.
- Computer Literacy with knowledge in Geneva Rostering System is an advantage.
- Be able to work in a fast paced, high stress environment.
- Education - minimum GCE 'O' or diploma level.
Please email your CV to opsjobs@tigerairways.com by 7 Jan 2011. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
FLIGHT SAFETY MANAGERJob ID: SQS002
Singapore based Tiger Airways has a vacancy for an experienced safety specialist to assume the role of Flight Safety Manager to join our team in Singapore. This is a key role reporting to the Head of Safety, Quality & Security and involves an interface with all areas of the business. An understanding of Safety Management Systems and their application within the airline environment will be required.
Role Accountabilities include:
- Administration and management of the company Quality & Safety Management Systems, including the flight data analysis program (FDAP)
- Developing and maintaining safety awareness in all employees
- Developing and maintaining the company reporting system
- Encouraging a continuous improvement philosophy and dissemination of safety related information
- Liaison with Maintenance Control and third party providers over Quality Assurance and reporting issues
- Monitoring and reporting on the effectiveness of any corrective action taken, in light of reports or investigation and provide timely closure of such reports
- Liaison and coordination with CAAS and other relevant agencies on matters of reporting and audit functions
- Manage accident and incident investigations, and matters pertaining to Crisis Management
- Maintenance of the company Quality and Safety Manuals
- Conducting safety and operational audits
- Management of the company Crisis Management Plan and participation in corporate strategy planning as appropriate
- Compilation and monitoring of the department budget
- Assist with the management of company documentation control system
Applicants should fulfill the following requirements:
- Significant aviation operational experience (preferably in an airline environment)
- Sound understanding of Safety Management Systems and Quality Assurance processes
- Good IT skills, with thorough knowledge of Access, Word and Excel a significant advantage
- Ability to work unsupervised and proactively within a fast pace environment
- An understanding of the needs of a modern Low Cost Carrier
- Experience of AQD Quality & Safety software or similar
- Previous experience in flying aircraft
- Candidates who have had previous experience heading the quality and safety departments are preferred. Position will commensurate with level of experience.
If you comply with the above requirements, and are interested in joining our team, please send your CV to safetymgrjobs@tigerairways.com. Only shortlisted applicants will be contacted.
Closing date: 20 October 2010
Tiger Airways Holdings Limited - Based in Singapore
ACCOUNTANTJob ID: FIN012
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for an Accountant to join our Finance Dept.
You will be responsible for providing services to subsidiaries in the preparation of financial statements.
Key Responsibilities include:
- Lead and supervise accounting staff.
- Review provision/accrual of expenses.
- Review purchase transactions for accuracy and correctness.
- Preparation of timely month-end closing of accounts.
- Maintain Fixed Assets Register.
- Review Balance Sheet Reconciliation.
- Preparation of GST returns, audit schedules and statistical reports.
Requirements:
- Degree in Accounting / ACCA or equivalent.
- At least 3 years in financial accounting.
- Detail-oriented, able to meet deadlines.
- Air-transport-related experience will be an advantage.
- Good communication and interpersonal skills.
Please email your CV to financejobs@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
FLEET PLANNING EXECUTIVEJob ID: FLT0131
The Tiger Airways Group operates flights to 32 destinations across 11 countries and territories in Asia and Australia and we are inviting suitable candidates to apply for the position of Fleet Planning Executive to join our team based in Singapore.
Reporting to Fleet Planning Manager, the Fleet Planning Executive assists the Fleet Planning Manager in the management of the group's fleet technical planning activities and ensures the optimization of the group's fleet of aircraft in terms of utilization, maintenance/engineering activities and support costs.
Responsibilities:
- Coordinating the Group's fleet technical planning matters (e.g. aircraft delivery, aircraft leasing, fleet upgrade) vis-à-vis external parties.
- Participate in the procurement of Aircraft/Engine/Equipment.
- Procurement of group-level engineering, technical and maintenance services such as Fleet Technical Management, Inventory Technical Management, Heavy Maintenance Checks, Engine, APU, L/G and Nacelle Fleet Hour Agreements. Perform in-depth vendor management and monitoring of contractual performance by suppliers.
- Manage aircraft leasing & de-leasing.
- Optimize the Group's technical supply chain process and extract efficiency and cost savings with more coordinated logistics actions.
- Developing engineering budgets in consultation with respective Group companies.
- New Group airline setup – Provide technical assistance to new airline during setup phase.
- Prepare project plan on aircraft transfer within the Group's operating airlines with the support from the respective operation team, and assist in the co-ordination of the delivery process.
Qualification and Experience:
- Degree in an engineering discipline.
- Minimum of 3 years' working experience, preferably in aviation.
- Previous experience in airline engineering and fleet planning strongly preferred.
- Team Player and Strong business acumen, analytical mind and innovative problem solving skills. Good interpersonal and communication skills. Experience in financial analysis, contract management and negotiation skills.
Interested applicants are invited to send your resume, stating your current and expected salary, to hrjobs@tigerairways.com
Closing date: 31 January 2012. Only shortlisted applicants will be notified.
Tiger Airways Holdings Limited - Based in Singapore
ACCOUNTS ASSISTANTJob ID: FIN058
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
Tiger Airways is on the hunt for an Accounts Assistant to join our Finance team based in Singapore. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Key Responsibilities include:
- Day-to-day processing of accounting transactions and entries
- Processing of payments for local and overseas vendors
- Any other responsibilities as assigned from time to time
Requirements:
- LCCI Diploma / Higher Nitec in Accounting, or related
- At least 2 years of relevant experience
- Experience with Accounts Payable Processing preferred
- Willingness to learn, meticulous with an eye for details
- Familiar with Microsoft Dynamics AX will be an advantage
- Preference for those who are able to start work immediately
Please email your CV to financejobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
HEAD OF CORPORATE COMMUNICATIONSJob ID: COMS01
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for a Group Head of Communications to join Tiger Airways Holdings.
PRIMARY FUNCTIONS:
To be responsible and drive corporate communications for Tiger Airways Holdings ("the Group") and its subsidiaries
REPORTING LINES & KEY WORKING RELATIONSHIPS:
- Indirect reports – Heads of Communications for subsidiaries. Provide direction to achieve communication objectives, and provide advice to ensure alignment and compliance of communication policies across the Group
- Work with CFO, Company Secretary and Investor Relations to manage communications as a listed company
- Advise HR for internal communications
RESPONSIBILITIES:
- Develop and drive communication strategy for Tiger Airways Holdings, through various communication channels and tools, including:
- Media relations
- devise & execute media strategy
- build strong relations with key financial, business and aviation media in Asia Pacific; maintain and update media contact lists
- generate positive coverage in target media about Tiger Airways' brand, business, stock, financial results and as an employer
- issues management
- Awards strategy – identify and drive the pursuit of key award opportunities
- Crisis communication – ensure readiness for crisis communication. Work with the crisis readiness team and be responsible for the communication section of the company's crisis manual
- Government relations – engage and work with relevant government bodies to align corporate communication
- Marketing communication – work with/advise marketing team to align positioning and messaging
- Internal communication – advise management and HR on communication to the Group's employees
- Media relations
- Group guardian for communication
- Evolve communication white paper for implementation across all subsidiaries
- Align all messaging across subsidiaries
- Advise subsidiaries on communication concerning/impacting Group, eg. market-sensitive news
- Work with subsidiaries' Heads to incorporate Group messaging in their communication
JOB SPECIFICATIONS:
- 8 to 12 years' experience in corporate communication and media relations
- At least 3 - 5 years in a managerial capacity driving media relations for an SGX-listed entity, including financial results announcements
- Familiarity with SGX communications requirements & guidelines
- Strong relationships and familiarity with financial and business media in Asia
- Strong communication skills with excellent written skills in English language
- Proficiency in Chinese language is an advantage
- Familiarity with the social political culture in Singapore and rest of Asia
- Strategic mind and good analytical ability
- Independent, resourceful and innovative
- Work well under pressure
Interested applicants, please send your CVs to corporatejobs@tigerairways.com. Only shortlisted candidates will be notified.
Tiger Airways Singapore - Based in Singapore
OPERATIONS CONTROLLERSJob ID: OPS030
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for Operations Controllers reporting directly to the Operations Control Manager.
Duties and Responsibilities:
- In charge of the daily operation of all Tiger Airways flights
- Ensure flights are crewed as efficiently as possible on the day of operation given situational changes.
- Liaise with crew for crew disruption management and delay reduction ensuring that the limits of Flight Duty Periods (FDP) are respected at all times.
- Maintain post flight documentation system and update flight data
- Ensuring flight and cabin crew duty hours are maintained accurately and that no limits are exceeded.
- Coordinating incident assessment and corporate emergencies and implementing Company response.
- Prepare the General Declaration (GD) for each flight.
Specifications:
- Computer literate.
- Tertiary education preferred.
- Able to work rotating shifts, rotating days-off, weekends and holidays.
- Strong organizational and communication skills with the ability to manage multiple assignments with minimum supervision.
- Working knowledge of Microsoft office with aptitude to learn and operate complex aviation scheduling software.
- Experience in aviation or operations environment will be an advantage.
- Applicants with no aviation experience or qualifications will also be considered.
Interested applicants please apply with your CV to opsjobs@tigerairways.com. Only shortlisted candidates will be notified.
Tiger Airways Singapore - Based in Singapore
REVENUE ADMINISTRATORJob ID: REVMAN008
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
Tiger Airways is on the hunt for a Revenue Administrator to join our Revenue Management department based in Singapore. Reporting to the Head of Revenue Management, this role requires an analytical thinker with strong quantitative skills who's able to work independently. He/ She needs to be fast on his/her feet and able to multi-task at the same time. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Key responsibilities include:
- Responsible for the production and distribution of daily/weekly/monthly standard reports for the Revenue Management department, other internal departments as well as external parties
- Ensuring that the Revenue Management department regularly receives standard reports relevant to their area and fulfilling their ad hoc report requests
- Function as a point of contact for other department's reporting requests
- Analysis of currency fluctuations and point of sale analysis
- Analyze and recommend pricing changes
- Perform tasks to mitigate revenue leakage
Applicants should fulfill the following requirements:
- Be of graduate caliber preferably in statistics, mathematics, research
- Strong quantitative skills
- Possess top level analytical skills
- Ability to present data in a logical and relevant way
- Ability to pick relevant details out of large amounts of information
- Experience within a data analysis role is preferred
- PC Literate with strong skills in MS Excel
- A mature team player who is able to interact with the other departments
- Strong presentation and verbal skills with the ability to deliver arguments clearly and confidently
- Works well under pressure
- Be able to work independently within a fast paced, target driven environment
- A pro-active attitude
How to apply:
Please email your CV to revmanjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Singapore - Based in Singapore
REVENUE ANALYSTJob ID: REVMAN013
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
Tiger Airways is on the hunt for a Revenue Analyst to join our Revenue Management department based in Singapore. Reporting to the Manager of Revenue Management, this role requires an analytical thinker who's able to work independently. He/She needs to be fast on his/her feet and able to multi-task at the same time. If you've got what it takes and would like to join in the growth of an innovative company, we want to hear from you!
Key responsibilities include:
- Maximise revenue through controlling flight inventory in response to levels of passenger demand
- Setup and manage a route portfolio through a state of the art revenue management system
- Develop pricing strategy, taking into account both the competition and the Tiger Airways network
- Work closely with marketing, e-commerce and business managers to develop weekly promotional calendars
- Long term special event planning
- Provide capacity recommendations to the network team where appropriate
- Provide in-depth analysis for strategic amendments
Applicants should fulfill the following requirements:
- Experience within a data analysis role is essential. Experience of revenue management is preferred
- Exceptional analytical and communication skills
- Be of graduate calibre
- Aviation commercial awareness
- PC Literate with strong skills in MS Excel
- Travel industry preferred, though not pre-requisite
- A mature team player who is able to interact with the other departments
- Strong presentation and verbal skills with the ability to deliver arguments clearly and confidently
- Possess the ability to think laterally and make decisions
- Be able to work independently within a fast paced, target driven environment
- A pro-active attitude
How to apply:
Please email your CV to revmanjobs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Australia
AIRPORTS/GROUND CONTRACTS MANAGERJob ID: AOPS37
With a proven business model, an expanding network and a team driven to outperform at every opportunity, a career at Tiger Airways is the real deal. So if you think you have what it takes, contact us and you could soon be playing a part in shaping one of Australia's most exciting success stories.
Reporting to the Director of Operations, this role will:
- work closely with our ground handling agents, airports, and the broader management team of the Company to ensure efficient operation and delivery of contracted services.
- establish effective policies and targets to ensure compliance with company and regulatory standards.
- control costs & budgets.
- streamline business and operational processes, implement controls & policies while innovating to drive change.
Ideally the successful candidate will possess the following qualifications and skills: :
- Proven ability to manage outsource contracts and relationships with a partnership approach.
- Demonstrable track record in designing and implementing change.
- High energy – capable of multi-tasking in a complex, 24 hour a day business.
- Airline/airport knowledge preferred.
- Management of process, procedure, and policy definition as well as documentation.
- Problem solver, independent and self starter with good communications skills.
If you comply with the above requirements, and are interested in joining our team, please send your CV to aussiegroundsvc@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Australia
SAFETY AND QUALITY COORDINATORJob ID: ASQS07
Tiger Airways Australia is hunting for a suitably qualified Safety and Quality Coordinator to assist our Safety and Security Systems Manager in developing, implementing and monitoring the airline's safety management, accident prevention and flight safety Programs and also to assist with quality and security compliance initiatives.
Role Accountabilities include:
- Assist with the development of policies, strategies, responsibilities and objectives for Tiger safety, quality and security management.
- Support the development of integrated management systems to ensure compliance and adherence in the areas of safety, quality and security (including applicable Tiger Airways Australia Policies).
- Provide specialist advice, analysis and reporting to the Security & Safety Systems Manager on operational safety issues including identifying key threats and emerging trends in safety, quality, compliance and risk indicators.
- Under the guidance of the Safety and Security Systems Manager, conduct safety and compliance audits and investigations that are in line with company goals and meet regulatory requirements.
- Develop and maintain a reporting system which provides for a timely and free flow of safety related information.
- Assist with the development and implementation of safety education, training programs and materials.
- Monitor industry standards and developments to enhance SMS development and organisational procedures.
- Ensure maximum information exchange and sharing following audits and investigations.
- Assist with the management of the flight data analysis program (FDAP).
- Assist with the maintenance of the Emergency Response Plan.
- Assist the Safety and Security Systems Manager with occurrence reporting requirements.
- Prepare safety reports and presentations for all levels of management.
Qualifications and experience:
- Formal qualifications and experience in safety risk management.
- In-depth knowledge of safety management systems.
- Auditor qualification an advantage.
- Operational aviation experience highly regarded.
- Broad knowledge of Australian regulations and legislation affecting RPT airline operations.
- Knowledge of Occurrence Reporting Systems.
- Knowledge of auditing and quality processes.
Skills & Attributes:
- Excellent English language skills both verbal and written.
- High level of organisational and analytical skills.
- Demonstrated ability to work autonomously and as part of a team.
Applicants should forward a covering letter and resume, addressing the key aspects of the role toaussierecruit@tigerairways.com
Tiger Airways Australia - Based in Australia
FLIGHT OPERATIONS ADMINISTRATORJob ID: AFOPS626
Tiger Airways Australia requires a full time Flight Operations Administrator to join the team based at our Melbourne Airport office. The position provides the opportunity to work with a growing airline and to be part of a dynamic business.
The Flight Operations Administrator will provide administrative support to management pilots to assist in regulatory compliance and general office duties. This role requires attention to detail and accuracy with regard to the maintenance of training files and flight crew operational records. An essential element of this role requires the monitoring of flight crew currency requirements in accordance with CASA regulations.
Role Accountabilities include:
- General assistance to the management pilots, being Chief Pilot, Head of Training and Checking, their Deputies and the Technical Pilot.
- Ensure all flight operations records and training files are stored in accordance with Flight Operations policy.
- Check, scan and store all documents and reports resulting from all ground courses, simulator sessions, line training and check flights as required.
- Raise purchase requisitions as required.
- Ensure all CASA instruments and certificates relevant to flight operations are current, and arrange for their renewal.
- Scheduling appointments, internal meetings and liaison with industry agencies for managerial pilots.
- Record the minutes of meetings.
- Arrange interviews as required for pilot recruitment.
- Prepare correspondence for management pilots, including letters to internal and external addressees and create and maintain mailing lists.
The successful applicant will be well presented and possess excellent communication skills, both written and verbal and have the ability to liaise professionally with all stakeholders and enjoy working in a fast paced environment.
All applicants must have the right to work in Australia.
Please forward your resume to aussierecruit@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
SECURITY MANAGERJob ID: ASEC2101
Tiger Airways Australia has an exciting opportunity for a Security Manager to join the security team.
The purpose of this position is to act as the security point of contact for the airline. The role looks after the security of our airline, staff, passengers and property. The security department ensures that Tiger Airways is compliant with The Aviation Transport Security Regulations.
Reporting to the CEO, the responsibilities of the Security Manager include:
- Advising and assessing on threats and risks to the airline and its personnel, infrastructure and operations.
- Developing procedures and circulate policies to counter the threats and risks.
- Effective risk analysis and threat assessment.
- Advising directors and managers on the implementation of security standards and practices.
- Supervision of all systems, processes and effectiveness of security programmes.
- Monitoring the quality and effectiveness of the security measures being applied throughout the airline, by regular audits, surveys, inspections and tests.
- Advising on physical security measures required to ensure the operational integrity of the airline.
- Initiate investigations.
- Liaising with OTS, AFP, customs, and other industries and government authorities.
Skills and attributes of the Security Manager include:
- 3 or more years experience in an airline industry management role or equivalent.
- A thorough understanding of risk assessment and management.
- Compliance or quality management system auditing experience, highly beneficial.
- A broad understanding of airport operations will be advantageous.
- Demonstrated commitment to a Safety Management System.
- Sound computer skills in MS Office.
- Proven organisational skills in a high pressured environment.
The Security Manager will have the ability to build strong relationships with internal and external stakeholders and promote a positive and security-conscious culture.
The successful applicant will have to undergo a police and medical check, and have the right to work within Australia.
Please forward your resume to aussierecruit@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
SECURITY COORDINATORJob ID: ASQS1533
Tiger Airways Australia requires a part-time Security Coordinator to join the team based at our Melbourne Airport office. The position provides the opportunity to work with a growing airline and to be part of a dynamic business.
The Security Coordinator will provide support to the Security Manager along with managing own responsibilities.
Roles and Responsibilities:
- Assist with the maintenance of the security reporting system.
- Publish security updates when requested by the Security Manager.
- Conduct training.
- Update security training records.
- Promote the reporting culture within Tiger Airways.
- Liaise with third-party providers when needed.
- Assist with administration.
- Assist the Security Manager with preparation of Audits.
Qualifications and Experience:
- Minimum three years Aviation experience.
- Equivalent Law Enforcement experience.
- Previous exposure to similar role will be highly regarded.
The successful applicant will be well-presented and possess excellent communication skills, both written and verbal, and have the ability to liaise professionally with all stakeholders and enjoy working in a fast-paced environment.
All applicants must have the right to work in Australia. Background checks will be conducted.
Please forward your resume to aussierecruit@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Australia - Based in Melbourne Tullamarine
FINANCIAL CONTROLLERJob ID: AFIN1103
Tiger Airways Australia has an exciting opportunity for a qualified Financial Controller to join the team based at our Melbourne Airport office. The position provides the opportunity to work with a growing airline and to be part of a dynamic business.
Reporting to the CFO and the Director of Financial Reporting & Control, you will work closely with the management team of the company and group finance to ensure efficient operation of the finance and accounting functions.
Roles and Responsibilities:
- Review of monthly, quarterly and annual financial performance.
- Forecast the Company's financial performance.
- Streamline business processes and implement policies while providing financial advice to the business leaders.
- Lead the budgeting process for the Company.
- Deliver cost reduction projects with business managers and procurement departments.
- Work closely with the commercial team to build a portfolio of routes on the network.
Qualifications and Experience:
- Graduate in Accountancy/CPA with proven financial and management accounting experience in an MNC environment, with more than 6 years of relevant experience.
- Advance Microsoft Office skills are essential with particular emphasis on Excel and Access.
- Problem solver, independent and self starter with good communications skills.
All applicants must have the right to work in Australia. Background checks will be conducted.
If you qualify for this role, please forward your resume to aussiefinance@tigerairways.com. Only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
CREWING AND OPERATIONS EXECUTIVEJob ID: OPS1228
Established in September 2004, Tiger Airways now operates a fleet of 30 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 32 destinations across 11 countries and territories in Asia and Australia.
We are looking for Crewing and Operations Executive reporting directly to the Rostering and Crewing Manager.
Duties and Responsibilities:
- Maintenance and administration of crew records upon receipt of flight reports. Input of crew records information into system and confirm that no violation to maximum FDP has taken place.
- Perform weekly check for "missing" reports/documents and record all missing documents.
- Contact individual crew members to obtain "missing" reports and record details upon receipt.
- Daily processing of voyage reports prior to filing and coordinating storage. Voyage Reports to be maintained for 12 months.
- Ensure violations of Flight Time and Duty Limitation Scheme are supported by a discretion report. Ensuring that discretion reports are complete and factually accurate, prior to presentation to the Rostering & Crewing Manager.
- Liaise with the training department to co-ordinate crew training.
- Allocation and co-ordination of aircrew leave.
- Co-ordinate base and initial line training including obtaining permits from airports available for training.
- Any other responsibilities requested by the Rostering & Crewing Manager.
Specifications:
- Computer literate.
- Strong organizational and communication skills with the ability to manage multiple assignments with minimum supervision.
- Working knowledge of Microsoft Office with aptitude to learn and operate complex aviation scheduling software.
- Must be meticulous and timely in managing the administration role.
- Have the ability to work on own initiative and to work independently.
- Experience in aviation or operations environment will be an advantage.
- Applicants with no aviation experience or qualifications will also be considered.
Interested applicants please apply with your CV to opsjobs@tigerairways.com
Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.
Tiger Airways Holdings Limited - Based in Singapore
OPERATIONS AND SUPPORT ADMINISTRATORJob ID: IT0122
The Operations and Support Administrator is the person at the forefront of our day-to-day online operations. This role is chiefly responsible for the smooth running of our e-Commerce and reservation systems, and providing key support to our various business units.
The Operations and Support Administrator is a team player who is technically independent, possessing both good initiative and analytical skills, and is able to manage and support interdependent mission-critical systems.
Key Responsibilities:
- Support for applications and services comprising the Tiger Airways reservation system.
- Ensure satisfactory service levels and uptime of the primary reservation system and associated applications.
- Investigate and troubleshoot system issues, and interacting with third-party vendors when necessary to escalate cases.
- Provide comprehensive support for operational problems, and working with various departments within the enterprise to analyze and resolve issues that arise in the course of day-to-day operations.
- Monitor the health and uptime of online payment processing services.
- Manage, audit, and regularly review user roles and access levels within the reservation system.
- Carry out regular system audits pertaining to user and departmental privileges necessary to support the operation, in compliance with the business’ security policy.
- Maintain and manage the IT help desk for the reservation system and associated applications.
- Answer queries from end-users about the features and capabilities of the reservation system.
- Develop customer-facing documentation for our systems and applications on an as-needed basis.
- Communicate end-user needs and wishes to our development and IS staff.
- Facilitate, educate and support end-users on system best practices, and maintain good rapport with business units within the company.
Experience and Qualifications:
- At least 2-3 years experience in a technical support role. You should have practical experience in application support, fault analysis and troubleshooting, and be comfortable supporting application end-users across various business units.
- Familiarity with bug tracking, help desk and trouble ticketing systems.
- Strong investigative and analytical abilities to identify, troubleshoot, and resolve issues.
- The ability to be a good listener, and to really understand a customer problem or question and help them solve it. You must have a cheerful and patient disposition, and be able to work under pressure in a fast-paced environment.
- Excellent communication skills. Much of your work will involve interacting with end-users.
- Understanding of the technical fundamentals of an airline reservation system is beneficial.
- Experience in the Navitaire New Skies suite of utilities (SkySpeed, SkyFare, SkySchedule, SkyPort, SkyPrice, etc.) is highly desirable.
- Airline and operational support experience is definitely a plus.
Interested applicants are invited to send your resume, stating your current and expected salary, to itjobs@tigerairways.com
Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.




