Travel services

Tiger Airways Australia - Based in Melbourne Tullamarine

DEPUTY HEAD OF CHECK AND TRAINING
Job ID: AOPS01

Job Description:

Tiger Airways Australia has an exciting opportunity for an appropriately qualified and experienced pilot to take on the role of Deputy Head of Check and Training for our A320 operation.

The Deputy Head of Check and Training role is a senior management position and part of the leadership team of Tiger Airways Australia. The successful candidate will provide support to the Head of Check and Training of Tiger Airways and the checking and training function as required. The position will also deputise for this post holder during periods of absence or as required.

Applicants for this role must:

• Satisfy the requirements for Head of Check and Training under AOCM 6.16.2.5 for an A320 operation.
  
• Hold or have recently held a CASA ATO delegation and AFE approval on the Airbus A320, and possess appropriate Checking and Training experience on type.
  
• Demonstrate success in a previous management pilot or leadership role in an operating airline.
  
• Demonstrate to the required temperament, maturity, professional standards and managerial capacity as it relates to the role.
  
• Be a suitable role model, particularly with regard to displaying the Tiger Airways Values and commensurate leadership qualities.

Conditions:
As a pre-condition of employment the successful applicant will also need to satisfy the following CASA requirements:

• Prior to appointment, be approved by CASA as a "Suitable Person" to hold the post of Head of Training and Checking under CAO 82.5 Appendix 2.
• Within a reasonable period post appointment, successfully undertake the CASA Head of Check and Training interview.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Closing date 16 October 2009. Only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

DEPUTY HEAD OF FLIGHT OPERATIONS (DEPUTY CHIEF PILOT)
Job ID: AOPS02

Job Description:

Tiger Airways Australia has an exciting opportunity for an appropriately qualified and experienced pilot to take on the role of Deputy Head of Flight Operations (Deputy Chief Pilot) for our A320 operation.

The Deputy Head of Flight Operations role is a senior management position and part of the leadership team of Tiger Airways Australia. The successful candidate will provide support to the Head of Flight Operations of Tiger Airways and the Flight Operations function as required. The position will also deputise for this post holder during periods of absence or as required.

Qualifications and Experience:

The successful candidate must have:

• 2000 hours flight time in operations sufficiently similar to Tiger Airways operations as to satisfy AOCM 6.16.2.4 (a)
  
• 1000 hours in command of A320 or sufficiently similar aircraft type to satisfy AOCM 6.16.2.4 (b),
  
• License and rating for A320,
  
• An A320 Command endorsement,
  
• Satisfy the "fit and Proper Person" requirements in accordance with AOCM 6.16.2.4 (e)
• Demonstrate previous success in a management pilot or leadership role in an operating airline.
• Demonstrate the required temperament, maturity, professional standards and managerial capacity as it relates to the role.
• Be a suitable role model, particularly with regard to displaying the Tiger Airways Values and commensurate leadership qualities.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Closing date 16 October 2009. Only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

OPERATIONS CONTROLLER (DUTY OPERATIONS/CREWING)
Job ID: PRAUG015

Job Description:

Australian-based Tiger Airways is hunting for an experienced Operations Controller (Duty Operations/Crewing) to join our team working within the Operations Control Centre at Melbourne Airport. The Operations Control Centre is the heart beat of the airline and manages the daily operating requirements of the Tiger Airways fleet and crews. If you have previously worked in Airline Operations or Ground Handling and would like to join in the growth of an innovative company, we want to hear from you!

Key responsibilities include:

• Monitoring and updating daily aircraft movements.
• Liaising with Ground Handlers to ensure minimal disruption to the daily operation.
• Effectively manage disruption recovery options.
• Ensure all flights are efficiently crewed for the day of operation.
• Ensure crew flight and duty limitations are effectively managed in accordance with CASA and company regulations.

Applicants should fulfill the following requirements:

• Possess the ability to think laterally.
• A pro-active and flexible attitude.
• Ability to work as part of a team and independently within a fast paced environment.
• 1-2 years aviation experience with preference to Airline/Ground Handling.
• Be available to work a 24-hour 7-day rotating roster (including weekends and public holidays) as the role possesses 12 hour shifts.

How to apply:

Please email your CV to aussieops@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

PILOTS (Direct Entry Captains/First Officer)
Job ID: AFCC24

Applicants should possess the following attributes:

• The right to live and work in Australia
  
• ICAO/CASA recognized ATPL
  
• Jet experienced, or more than 1000 hours on turboprop aircraft
  
• More than 2000 hours total time
  
• A320 rating, and experience, is a definite advantage however Tiger Airways does operate a self-sponsored training program for pilots not qualified on type

How to apply:
Tiger Airways is interested in receiving applications from pilots for forthcoming vacancies on our A320 fleet. If you comply with the above requirements, and are interested in joining our team, please send your CV to aussiepilots@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia (Melbourne)

FLIGHT OPS TECHNICAL OFFICER & DOCUMENT CONTROLLER
Job ID: AOPS03

Tiger Airways Australia has an exciting opportunity for a suitably qualified and experienced person to undertake the role of Flight Operations Technical Officer.
Under the supervision of the Flight Operations Manager the Flight Operations Technical Officer will undertake;

• Tasks associated with the control, administration and development of the company and third party operational documentation.
• The administration of aircraft weight & balance data and aircraft performance data on behalf of the Flight Operations Department.
• The provision of technical support services to the Flight Operations management team.

Responsibilities:

Support the safe, efficient and effective performance of all aircraft.
Ensure that control of operational documentation remains compliant with CASA and Tiger Airways regulations, policy and Quality Assurance Standards.
Flight Operations Technical Support

To assist the Flight Operations Manager with the execution and co-ordination of Flight Operations technical support functions including;

• Execute processes to effect the management and implementation of changes to Flight Management Guidance Computer (FMGC) navigational databases (Honeywell and Thales). Including the validation of databases inline with the requirements of RNAV/RNP procedures.
• Produce the aircraft navigational database upload media.
• Execute processes to effect the management and implementation of changes to aircraft performance data. Including the production and maintenance of the aircraft performance manual.
• Monitoring & implementing changes to aircraft weight & balance documentation, including close liaison with the company "Approved Weight Control Authority"
• Assist the Flight Operations Manager to monitor day-to-day events which may adversely impact on Flight Operations or crew functions & responsibilities, and take the necessary action to address any issues raised.
• Provide administrative support for special projects as directed by the Flight Operations Manager and/or Head of Flight Operations.
• In conjunction with the Flight Operations Manager, monitor, review, analyse, and evaluate regulations relevant to Tiger Airways operations and assist in the preparation of reports & recommendations on same. Monitor the Flight Operations elements of the Tiger Airways CASA Compliance Statement with each manual revision, and ensure that the Compliance Statement is updated accordingly.
• Execute Day to day administration of the Flight Planning system navigational databases.

Document Control

Production, tracking and amendment of company and third party operational documentation inline with company and CASA requirements and regulations, including:

• Action & administer requests for the publication of new manuals, revisions to existing manuals, and supplementary operational instructions, including the analysis of the initial request, process development, & authoring/compilation of the intellectual content, as directed by the Flight Operations Manager or other member of the Flight Operations management team. Including the physical amendment and distribution of operational documentation.
• Advise the Flight Operations Manager on the priority of production and issuance of revisions to operational documentation.
• Liaise with company manual Controlling Authorities to ensure the integrity of manual technical or procedural content. 
• Execute the review & update processes of the operational manual suites, supplementary operational instructions, and other ancillary controlled documentation functions.
• Maintain a register of all documentation, and liaise with the Flight Operations Manager to ensure currency of the register, and liaise with other users to ensure currency of documentation is achieved. Act as the final Quality Control filter for the intelligibility of content & structural integrity of designated elements of the Operations manual suites and ancillary documentation, including their revisions.
• Tracking and management of all documentation in the Document Control System (DCS) database.
• Production (Printing, binding etc.) of in-house operational manuals, Aircraft Performance Charts, Crew Flight Staff Instructions.
• Audit of documentation status at relevant facilities.
• Maintenance of online documentation website.

Qualifications ·         

• A Bachelor of Science in Aeronautical, Aerospace, Engineering or other relevant qualification/s with supporting experience and exposure to Flight Operations functions. 
• Holding Commercial pilot license is an advantage. 

Skills      

• High level of attention to detail with the ability to deliver results under time pressure.
• Self motivated, with the ability to work as part of a team as well as on your own.
• Ability to work flexible hours, as required.

Technical Knowledge      

• Knowledge of relevant CASA regulations.
• Strong administrative and organisational skills and excellent knowledge of MS Office tools including MS Access.     
• Preferably attended Airbus Performance course, PEP, LPC, & Documentation Administration training.
• Fluent in both spoken and written English.

Experience ·     

• Minimum of 2 years of flight operations & aircraft performance experience in a flight operations department.

Previous experience in the control of airline operational documentation.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

CUSTOMER OPERATIONS OFFICER
Job ID: COMEL01

Australian based Tiger Airways is looking for a suitably qualified Customer Operations Officer to join our team working at our offices at Melbourne Airport on a full time bases. If you have experience in dealing with customers and providing customer service in writing and over the phone we would love to hear from you.

Responsibilities:

• Respond to Customer feedback.
• Escalate Customer Care issues unable to be resolved through first line response.
• Help provide Monthly reporting on Customer Care statistics.
• Provide Narrative on overall Customer Care activity.
• Make Staff & Duty Travel Bookings as directed.
• Raise Customer Care issues with Customer Operations Manager as required.
• Pursue continuous improvement in Customer Care processes and procedures making suggestions to other departments.
• Maintain Customer Care records.
• Liaise with Call Centre on day to day issues, help clarify queries.
• Call passengers from time to time and clarify situations / recover customer experience.
• Help resolve mishandled baggage issues.
• Research Customer Care issues to assist resolution including liaison with Ground Handling agents on Customer Care Matters.
• Process refund applications and reimbursement applications.

Qualifications:

No specific pre-requisites however, Customer Service and experience in handling correspondence highly regarded

Skills & Attributes:

• Meticulous attention to detail with the ability to deliver results under time pressure.
• Highly organised.
• Strong communication skills.
• Self motivated, with the ability to work independently towards team outcomes.
• Excellent writing skills.
• Excellent conflict resolution skills.
• Flexible approach.

Technical Knowledge:

• Very strong MS Office© skills, particularly Word.
• High level of written and spoken English literacy.

Experience:

• Experience in dealing with Customer Service issues.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussierecruit@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

WEB DEVELOPER/DESIGNER
Job ID: SMSO17

Basic Purpose/Accountabilities:

You are responsible for supporting the growth of the business through effective maintenance and development of Tiger's website into a world-class online retailer.

Primary Functions/Responsibilities:

• Reporting to Head of Corporate Marketing for development and implementation of overall website strategy;
• Effective use of available research and analytics to create a user-friendly environment for customers that facilitates interaction and transactions;
• Support of Marketing projects to ensure maximum impact of brand-building & affinity within overall corporate marketing strategies;

Competencies

• A deep understanding of web-user behavior;
• Design, development, implementation and maintenance of robust, marketing-focused web sites; possess an excellent portfolio of previous work;
• Experience with mobile web content advantageous;
• "Out of the box" thinker that challenges status quo;
• Good project management skills;
• Team player.

Highly proficient in the following (must have):

HTML, DHTML, XML
Java, Javascript & Ajax
Flash & ActionScript
Image editing
Basic SQL

Proficiency in at least 2 of the following:

PHP, Perl, VBScript, .Net, C#, Visual Basic, C Language

If you comply with the above requirements, and are interested in joining our team, please send your CV to marketingjobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

FLIGHT OPERATIONS EXECUTIVE
Job ID: OPS023

Established in September 2004, Tiger Airways now operates a fleet of 19 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 33 destinations across 11 countries and territories in Asia and Australia from its aircraft bases in three locations – Singapore’s Changi Airport Budget Terminal, Tullamarine Airport in Melbourne and Adelaide Airport in South Australia.

We are looking for a Flight Operations Executive reporting directly to the Chief Pilot.

Key Responsibilities:

1. Supporting Chief Pilot in managing the Flight Crew staff recruitment process, including airport and Company security passes and uniform appointments.
2. Liaise with third party training providers for new crew.
3. Carry out day to day handling of crew, staff and office administrative matters.
4. Update and maintains the Flight Crew Database, ensuring up to date data is available for all crew.
5. Ensure crew personal and training files are maintained accurately, with training forms being filed only after update of the Flight Crew Database.
6. Produce monthly management reports assessing productivity.
7. Maintenance of Operations, Route and Training manuals ensuring new content and revisions are added and distributed.
8. Computer literacy skills an advantage.
9. Update of monthly Engine Performance data and distribution to Crew and Navigation and Technical services.
10. Read and process all Voyage Reports and ensure liaison with Navigation and Technical executive for any outstanding operational issues.

How to apply:

Please email your CV to opsjobs@tigerairways.com by 28 June 2010. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

CUSTOMER RELATIONS MANAGER
Job ID: CCARE002

Established in September 2004, Tiger Airways now operates a fleet of 19 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 33 destinations across 11 countries and territories in Asia and Australia from its aircraft bases in three locations – Singapore’s Changi Airport Budget Terminal, Tullamarine Airport in Melbourne and Adelaide Airport in South Australia.

We are looking for a Customer Relations Manager reporting directly to the Commercial Director. The Customer Relations Manager is responsible for managing all non-internet distribution (including call centres) for our ever increasing Singapore-based business, and all customer relations issues.

Duties and Responsibilities:

1. Customer Relations Management - Manage customer interactions and feedback through a variety of channels
2. Channel Management - Determine strategy and provide support to our offline sales channels
1. Regional Call Centre Management
2. Regional Ticket Desks
3. Regional Travel Trade liaison
3. Conduct training of reservation system to call-centre and ticket desks providers
4. Co-ordinate with Operations team on managing disruption to airline operations and passengers.
5. Staff Travel – Manage policies; procedures and support the staff travel scheme
6. Liase with loss adjusters on mishandled Baggage Claims
7. Initiate and execute new customer relations project to improve our service level and passenger experience

Specifications:

1. Degree calibre candidate
2. Team player with excellent interpersonal and written communication skills.
3. 3 to 5 years previous job experience.
4. Proficient in PC applications.
5. Ability to work independently, and adopt a well organised, logical approach to deliver required work in a fast paced environment.
6. Ability to be a self starter and operate effectively in a fluid, flexible, dynamic and changing environment.
7. Ability and maturity to take decisions and make recommendations.
8. Ability to lead a team of 3 Customer Relations Officers.

How to apply:

Interested applicants, please send your CV to custrelajobs@tigerairways.com. The closing date of application is 20 August 2010. Only shortlisted candidates will be notified.

Tiger Airways Pte Ltd - Based in Singapore

FLIGHT DISPATCHERS
Job ID: OPS026
Reports to: Operations Control Manager

Responsibilities:

1. Responsible for operational control of day to day flight operations.
2. Plan daily flight operations in accordance with regulatory guidelines and Company standards.
3. Analyze and evaluate meteorological information to determine potential hazards to safety of flight and to select the most desirable and economic route of flight.
4. Plan flights with due consideration given to fuel required for the safe completion of flight according to type of aircraft, distance of flight, maintenance and performance limitations and weather conditions.
5. Prepares flight plans, NOTAMS and weather reports for flight crew.
6. Prepares and signs the dispatch release.
7. Proactively flight-follow aircraft, providing flight crews with timely updates to changes in dispatch parameters and take action to deal with unplanned events/situations.
8. Inform all stakeholders of significant changes in flight status, aircraft substitutions, delays, unscheduled landings, diversions or cancellations.

Professional and Personal Requirements / Skills & Experience:

1. Current CAAS-recognised aircraft dispatch certificate.
2. Thorough knowledge of applicable regulatory requirements including two years of dispatch experience with a Part 121 or Part 135 carrier.
3. Thorough knowledge of weather theory, charts, and reports.
4. Able to work rotating shifts, rotating days-off, weekends and holidays.
5. Strong organizational and communication skills with the ability to manage multiple assignments with minimum supervision.
6. Working knowledge of Microsoft office with aptitude to learn and operate complex aviation scheduling software.
7. Applicants with no dispatch experience or qualifications will also be considered.

If you comply with the above requirements, and are interested in joining our team, please send your CV to opsjobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

ROSTERING EXECUTIVE
Job ID: OPS032

Established in September 2004, Tiger Airways now operates a fleet of 19 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 33 destinations across 11 countries and territories in Asia and Australia from its aircraft bases in three locations – Singapore’s Changi Airport Budget Terminal, Tullamarine Airport in Melbourne and Adelaide Airport in South Australia.

We are looking for a Rostering Executive reporting directly to the Senior Rostering Executive The Rostering Executive is responsible for creating legal, optimised rosters for pilots and cabin crew using specialised optimisation systems, and ensuring all other roster-related activities are performed within agreed timeframes.

He/She is also responsible for supporting the Senior Rostering Executive to ensure roster quality particularly in the areas of crew bid satisfaction, fairness, fatigue risk and operational integrity. The Rostering Executive will be located within the OCC, where the person will provide additional support to Operations Control.

Duties and Responsibilities:

1. Ensure flight crew and cabin crew are properly scheduled in compliance with flight and duty time limitations and rest periods as detailed in the Flight Operations Manual.
2. Liaise with the Chief Pilot and Head of Inflight Services on crew planning, hiring and training issues.
3. Ensuring that the roster is continually amended and updated to reflect programme amendments and crew availability.
4. In conjunction with the Operations Control Manager work to find the best commercial solution in the event of scheduled/unscheduled disruption.

Specifications:

1. Working knowledge of Flight and Duty Time Limitations for crew members.
2. Have at least 2 years airline operations experience with specific involvement in roster management.
3. Computer Literacy with knowledge in Geneva Rostering System is an advantage.
4. Be able to work in a fast paced, high stress environment.
5. Education - minimum GCE 'O' or diploma level.

Please email your CV to opsjobs@tigerairways.com by 28 June 2010. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

OPERATIONS CONTROLLERS
Job ID: OPS030

Established in September 2004, Tiger Airways now operates a fleet of 19 Airbus A320-family aircraft and is committed to increasing its fleet size to 68 by December 2015. The airline operates flights to 33 destinations across 11 countries and territories in Asia and Australia from its aircraft bases in three locations – Singapore’s Changi Airport Budget Terminal, Tullamarine Airport in Melbourne and Adelaide Airport in South Australia.

We are looking for Operations Controllers reporting directly to the Operations Control Manager.

Duties and Responsibilities:

1. In charge of the daily operation of all Tiger Airways flights
2. Ensure flights are crewed as efficiently as possible on the day of operation given situational changes.
3. Liaise with crew for crew disruption management and delay reduction ensuring that the limits of Flight Duty Periods (FDP) are respected at all times.
4. Maintain post flight documentation system and update flight data
5. Ensuring flight and cabin crew duty hours are maintained accurately and that no limits are exceeded.
6. Coordinating incident assessment and corporate emergencies and implementing Company response.
7. Prepare the General Declaration (GD) for each flight.

Specifications:

1. Computer literate.
2. Tertiary education preferred.
3. Able to work rotating shifts, rotating days-off, weekends and holidays.
4. Strong organizational and communication skills with the ability to manage multiple assignments with minimum supervision.
5. Working knowledge of Microsoft office with aptitude to learn and operate complex aviation scheduling software.
6. Experience in aviation or operations environment will be an advantage.
7. Applicants with no aviation experience or qualifications will also be considered.

Interested applicants please apply with your CV to opsjobs@tigerairways.com by 27 August 2010. Only shortlisted candidates will be notified.

Tiger Airways Holdings Limited - Based in Singapore

TREASURY MANAGER
Job ID: FIN024

Reporting to the Head of Treasury, you will be part of a small team and will primarily be taking care of all day-to-day treasury operations, liquidity management and monitoring of financial exposures.

Key Responsibilities include:

Manage daily cash liquidity and involve in operational FX and money markets dealing activities

Perform regular cash forecasting and reporting of liquidity positions

Liaise with banks and counterparties on financing, treasury and hedging activities, including following up ISDA and hedge documentation

Monitor of fuel price and FX exposures and involve in the related hedging activities

Assist in structuring and follow-up on aircraft financing documentation

participate on many special projects throughout the company, providing specialist treasury support and advice to the CFO/ Head of Treasury

Requirements:

Degree in Accountancy/ Business/ Finance or equivalent qualifications.

With at least 5 to 7 years’ working experience in a corporate treasury and/or banking role, with significant treasury and/or investment management experience

Team player with excellent interpersonal and written communication skills

Proficient in PC applications, especially in MS Excel

Ability to work independently, and adopt a well organised, logical approach in a fast paced environment is highly regarded

Ability to be a self starter and operate effectively in a fluid, flexible, dynamic and changing environment

Ability and maturity to take decisions and make a call and be accountable

If you comply with the above requirements, and are interested in joining our team, please send your CV to financejobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

AIRPORTS/GROUND CONTRACTS MANAGER
Job ID: AOPS37

With a proven business model, an expanding network and a team driven to outperform at every opportunity, a career at Tiger Airways is the real deal. So if you think you have what it takes, contact us and you could soon be playing a part in shaping one of Australia's most exciting success stories.

Reporting to the Director of Operations, this role will:

• work closely with our ground handling agents, airports, and the broader management team of the Company to ensure efficient operation and delivery of contracted services.
• establish effective policies and targets to ensure compliance with company and regulatory standards.
• control costs & budgets.
• streamline business and operational processes, implement controls & policies while innovating to drive change.

Ideally the successful candidate will possess the following qualifications and skills: :

• Proven ability to manage outsource contracts and relationships with a partnership approach.
• Demonstrable track record in designing and implementing change.
• High energy – capable of multi-tasking in a complex, 24 hour a day business.
• Airline/airport knowledge preferred.
• Management of process, procedure, and policy definition as well as documentation.
• Problem solver, independent and self starter with good communications skills.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussiegroundsvc@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

SAFETY AND QUALITY COORDINATOR
Job ID: ASQS07

Tiger Airways Australia is hunting for a suitably qualified Safety and Quality Coordinator to assist our Safety and Security Systems Manager in developing, implementing and monitoring the airline's safety management, accident prevention and flight safety Programs and also to assist with quality and security compliance initiatives.

Role Accountabilities include:

• Assist with the development of policies, strategies, responsibilities and objectives for Tiger safety, quality and security management.
• Support the development of integrated management systems to ensure compliance and adherence in the areas of safety, quality and security (including applicable Tiger Airways Australia Policies).
• Provide specialist advice, analysis and reporting to the Security & Safety Systems Manager on operational safety issues including identifying key threats and emerging trends in safety, quality, compliance and risk indicators.
• Under the guidance of the Safety and Security Systems Manager, conduct safety and compliance audits and investigations that are in line with company goals and meet regulatory requirements.
• Develop and maintain a reporting system which provides for a timely and free flow of safety related information.
• Assist with the development and implementation of safety education, training programs and materials.
• Monitor industry standards and developments to enhance SMS development and organisational procedures.
• Ensure maximum information exchange and sharing following audits and investigations.
• Assist with the management of the flight data analysis program (FDAP).
• Assist with the maintenance of the Emergency Response Plan.
• Assist the Safety and Security Systems Manager with occurrence reporting requirements.
• Prepare safety reports and presentations for all levels of management.

Qualifications and experience:

• Formal qualifications and experience in safety risk management.
• In-depth knowledge of safety management systems.
• Auditor qualification an advantage.
• Operational aviation experience highly regarded.
• Broad knowledge of Australian regulations and legislation affecting RPT airline operations.
• Knowledge of Occurrence Reporting Systems.
• Knowledge of auditing and quality processes.

Skills & Attributes:

• Excellent English language skills both verbal and written.
• High level of organisational and analytical skills.
• Demonstrated ability to work autonomously and as part of a team.

Applicants should forward a covering letter and resume, addressing the key aspects of the role toaussierecruit@tigerairways.com

Tiger Airways Pte Ltd - Based in Australia

SAFETY & SECURITY MANAGER
Job ID: ASQS04

Tiger Airways is seeking a suitably qualified and experienced Safety & Security Manager to take command of our Safety Management System (SMS) nationally. Based at our Melbourne office, the successful candidate will fulfill a critical role in our management team and will lead the way in the further development and maintenance of a strong safety culture.

Key responsibilities of the role:

• Provide guidance and direction to the business on the SMS;
• Promote and champion the SMS and the "Just" Culture reporting system;
• Work with the business to continuously develop the SMS through regular review and revision;
• Ensure all activities mandated by the SMS are conducted by the relevant parties;
• Make reports and recommendations on safety system performance;
• Provide timely and relevant advice to business on all safety matters;
• Conduct internal safety and security related audits and investigations;
• Implement, monitor and report on SMS based initiatives and maintain safety related documentation; and
• Manage the Emergency Response Plan (ERP).

Nature and Scope:

This position requires the ability to cope with changing circumstances and situations without direct supervision. The Safety & Security Manager must be able to influence all levels of business through an understanding of both safety and business practices and must be prepared to travel and to address issues outside of ‘normal’ working hours if required.

The Safety & Security Manager must interact with operational personnel, senior managers and departmental heads throughout the organization and will also foster positive relationships with regulatory authorities, agencies and service providers external to the organisation.

The successful candidate will possess:

• Broad knowledge of and experience in aviation operations (including exposure to engineering, cabin services, ground and flight operations);
• Demonstrable knowledge and experience in safety management principles and practices;
• A sound knowledge and understanding of 'Human Factors'
• Excellent written and verbal communication skills;
• Well-developed interpersonal and influencing skills;
• Well developed computer skills; and
• Strong organisational and analytical skills.

Qualifications:

Particular consideration will be given to candidates presenting with:

• Formal qualifications in Aviation Safety related studies that includes:
• Integration of Human Factors into a Safety Management System;
• Accident and incident investigation & crisis management and emergency response planning;
• Threat and Error Management; and
• Fatigue Risk Management Systems (FRMS).

Only applicants holding Australian Citizenship or Permanent Residency will be considered. Please forward a CV and covering letter to Tiger Airways Recruitment at aussierecruit@tigerairways.com quoting ASQS04.

Tiger Airways Pte Ltd - Based in Singapore

SAFETY MANAGER
Job ID: SQS015

Singapore based Tiger Airways has a vacancy for a Safety Manager to join our team in Singapore. This is a key role reporting to the Head of Safety, Quality & Security and involves an interface with all areas of the business. An understanding of Safety Management Systems and their application within the airline environment as well as previous operational experience, ideally as flight crew, will be required.

Role Accountabilities include:

• Administration and management of the company Quality & Safety Management Systems, including the flight data analysis program (FDAP)
• Developing and maintaining safety awareness in all employees
• Developing and maintaining the company reporting system
• Encouraging a continuous improvement philosophy and dissemination of safety related information
• Monitoring and reporting on the effectiveness of any corrective action taken, in light of reports or investigation and provide timely closure of such reports
• Liaison and coordination with CAAS and other relevant agencies on matters of reporting and audit functions
• Manage accident and incident investigations, and matters pertaining to Crisis Management
• Maintenance of the company Quality and Safety Manuals
• Conducting safety and operational audits
• Management of the company Crisis Management Plan and participation in corporate strategy planning as appropriate
• Compilation and monitoring of the department budget
• Assist with the management of company documentation control system

Applicants should fulfill the following requirements:

• Significant aviation operational experience (preferably as aircrew)
• Understanding of Safety Management Systems and Quality Assurance processes
• Good IT skills, with thorough knowledge of Access, Word and Excel a significant advantage
• Ability to work unsupervised and proactively within a fast pace environment
• An understanding of the needs of a modern Low Cost Carrier
• Experience of AQD Quality & Safety software or similar an advantage

If you comply with the above requirements, and are interested in joining our team, please send your CV to safetymgrjobs@tigerairways.com. Only shortlisted applicants will be contacted.