Travel services

Tiger Airways Singapore

PILOTS
Job ID: FCC299

Applicants should possess the following attributes:

• ICAO recognized ATPL
• Jet experienced, or more than 1000 hours on turboprop aircraft
• More than 1500 hours total time
  
• A320 rating, and experience, is a definite advantage however Tiger Airways does operate a self-sponsored training program for pilots not qualified on type

How to apply:
Tiger Airways continues to be interested in receiving applications from pilots for forthcoming vacancies on our A320 fleet. If you comply with the above requirements, and are interested in joining our team, please send your CV to pilotcubs@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Singapore

CABIN CREW
Job ID: FCC359

Applicants should possess the following attributes:

• Minimum height of 1.58m
• Minimum age of 18 years
• Minimum four N-levels with good command of written and spoken English
• Ability to speak second language an advantage
  
• Good communication and sales skills
  
• Medically fit to meet aircrew requirements
  
• Able to swim a minimum of 50m unaided

How to apply:
Tiger Airways has an ongoing need to recruit cabin crew and if you are interested in being considered please send your CV to recruit_cabincrew@tigerairways.com and we will contact you for the next intake. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

DEPUTY HEAD OF CHECK AND TRAINING
Job ID: OPSA01

Job Description:

Tiger Airways Australia has an exciting opportunity for an appropriately qualified and experienced pilot to take on the role of Deputy Head of Check and Training for our A320 operation.

The Deputy Head of Check and Training role is a senior management position and part of the leadership team of Tiger Airways Australia. The successful candidate will provide support to the Head of Check and Training of Tiger Airways and the checking and training function as required. The position will also deputise for this post holder during periods of absence or as required.

Applicants for this role must:

• Satisfy the requirements for Head of Check and Training under AOCM 6.16.2.5 for an A320 operation.
  
• Hold or have recently held a CASA ATO delegation and AFE approval on the Airbus A320, and possess appropriate Checking and Training experience on type.
  
• Demonstrate success in a previous management pilot or leadership role in an operating airline.
  
• Demonstrate to the required temperament, maturity, professional standards and managerial capacity as it relates to the role.
  
• Be a suitable role model, particularly with regard to displaying the Tiger Airways Values and commensurate leadership qualities.

Conditions:
As a pre-condition of employment the successful applicant will also need to satisfy the following CASA requirements:

• Prior to appointment, be approved by CASA as a "Suitable Person" to hold the post of Head of Training and Checking under CAO 82.5 Appendix 2.
• Within a reasonable period post appointment, successfully undertake the CASA Head of Check and Training interview.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Closing date 16 October 2009. Only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

DEPUTY HEAD OF FLIGHT OPERATIONS (DEPUTY CHIEF PILOT)
Job ID: OPSA02

Job Description:

Tiger Airways Australia has an exciting opportunity for an appropriately qualified and experienced pilot to take on the role of Deputy Head of Flight Operations (Deputy Chief Pilot) for our A320 operation.

The Deputy Head of Flight Operations role is a senior management position and part of the leadership team of Tiger Airways Australia. The successful candidate will provide support to the Head of Flight Operations of Tiger Airways and the Flight Operations function as required. The position will also deputise for this post holder during periods of absence or as required.

Qualifications and Experience:

The successful candidate must have:

• 2000 hours flight time in operations sufficiently similar to Tiger Airways operations as to satisfy AOCM 6.16.2.4 (a)
  
• 1000 hours in command of A320 or sufficiently similar aircraft type to satisfy AOCM 6.16.2.4 (b),
  
• License and rating for A320,
  
• An A320 Command endorsement,
  
• Satisfy the "fit and Proper Person" requirements in accordance with AOCM 6.16.2.4 (e)
• Demonstrate previous success in a management pilot or leadership role in an operating airline.
• Demonstrate the required temperament, maturity, professional standards and managerial capacity as it relates to the role.
• Be a suitable role model, particularly with regard to displaying the Tiger Airways Values and commensurate leadership qualities.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Closing date 16 October 2009. Only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

PILOTS (Direct Entry Captains/First Officer)
Job ID: AFCC24

Applicants should possess the following attributes:

• The right to live and work in Australia
  
• ICAO/CASA recognized ATPL
  
• Jet experienced, or more than 1000 hours on turboprop aircraft
  
• More than 2000 hours total time
  
• A320 rating, and experience, is a definite advantage however Tiger Airways does operate a self-sponsored training program for pilots not qualified on type

How to apply:
Tiger Airways is interested in receiving applications from pilots for forthcoming vacancies on our A320 fleet. If you comply with the above requirements, and are interested in joining our team, please send your CV to aussiepilots@tigerairways.com. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Melbourne Tullamarine

CABIN CREW
Job ID: AFCC51

Applicants should possess the following attributes:

• The right to live and work in Australia
  
• Minimum height of 1.58m
  
• Minimum age of 18 years
  
• Basic high school education with good command of written and spoken English and basic maths
  
• Good communication and sales skills
  
• Medically fit to meet aircrew requirements
  
• Able to swim a minimum of 50m unaided

Applicants are required to possess the following:

• Senior Level First Aid Certificate with at least 12 months currency and CPR with a minimum of 6 months validity. This MUST be an Australian qualification.
  
• Responsible Service of Alcohol Certificate.
  
• Availability to work a rotating roster over 7 days, including weekends, public holidays and over a 24 hour period.

Onboard managers, Trainers, and all positions above are recruited from within the organization.

How to apply:
Tiger Airways has an ongoing need to recruit cabin crew and if you are interested in being considered please send your CV to aussiecabincrew@tigerairways.com and we will contact you for the next intake. Due to the high volume of applications that we receive, only shortlisted applicants will be contacted.

Tiger Airways Australia - Based in Adelaide

CABIN CREW
Job ID: AFCC52
Our new base in Adelaide opens on the 1st of March.
We have identified great quality candidates and training has already commenced with the first ground school. We have exciting candidates from our recruitment activities so far who will be confirmed for our next ground school and we are inviting further expressions of interest as we prepare for further growth.

Potential Cabin Crew are invited to forward Expressions of Interest.

Let us know if you meet the criteria below. After a period of thorough and often fun ground training, you could be flying with us as a valued member of our professional and highly regarded In-Flight Team.
If you have flown before as Cabin Crew, come and be "Tigerised" and join a growing team of exceptional people.
Please note you are expressing interest only at this time. If you are suitable from resume you will be placed on our contact list and invited to attend a future recruitment day. If you have already forwarded a resume and have been found suitable you will already be on our list so no need to take further action.

What we require? If you :

• Are a minimum height of 1.58m,
  
• Over 18 years of age,
  
• Have a basic high school education with a good command of written and spoken English,
  
• Basic Mathematics skills,
  
• Are Medically fit for aircrew requirements, and
  
• Are able to swim a minimum of 50m unaided then give us a call!

Applicants with more than 2 years of A320 experience will be considered for available Senior Crew positions subject to successful completion of a probationary period of service.

How to apply:
Apply now by forwarding a resume and covering letter (optional) to aussiecabincrew@tigerairways.com.

Tiger Airways Pte Ltd - Based in Australia (Melbourne)

FLIGHT OPS TECHNICAL OFFICER & DOCUMENT CONTROLLER
Job ID: OPSA03

Tiger Airways Australia has an exciting opportunity for a suitably qualified and experienced person to undertake the role of Flight Operations Technical Officer.
Under the supervision of the Flight Operations Manager the Flight Operations Technical Officer will undertake;

• Tasks associated with the control, administration and development of the company and third party operational documentation.
• The administration of aircraft weight & balance data and aircraft performance data on behalf of the Flight Operations Department.
• The provision of technical support services to the Flight Operations management team.

Responsibilities:

Support the safe, efficient and effective performance of all aircraft.
Ensure that control of operational documentation remains compliant with CASA and Tiger Airways regulations, policy and Quality Assurance Standards.
Flight Operations Technical Support

To assist the Flight Operations Manager with the execution and co-ordination of Flight Operations technical support functions including;

• Execute processes to effect the management and implementation of changes to Flight Management Guidance Computer (FMGC) navigational databases (Honeywell and Thales). Including the validation of databases inline with the requirements of RNAV/RNP procedures.
• Produce the aircraft navigational database upload media.
• Execute processes to effect the management and implementation of changes to aircraft performance data. Including the production and maintenance of the aircraft performance manual.
• Monitoring & implementing changes to aircraft weight & balance documentation, including close liaison with the company "Approved Weight Control Authority"
• Assist the Flight Operations Manager to monitor day-to-day events which may adversely impact on Flight Operations or crew functions & responsibilities, and take the necessary action to address any issues raised.
• Provide administrative support for special projects as directed by the Flight Operations Manager and/or Head of Flight Operations.
• In conjunction with the Flight Operations Manager, monitor, review, analyse, and evaluate regulations relevant to Tiger Airways operations and assist in the preparation of reports & recommendations on same. Monitor the Flight Operations elements of the Tiger Airways CASA Compliance Statement with each manual revision, and ensure that the Compliance Statement is updated accordingly.
• Execute Day to day administration of the Flight Planning system navigational databases.

Document Control

Production, tracking and amendment of company and third party operational documentation inline with company and CASA requirements and regulations, including:

• Action & administer requests for the publication of new manuals, revisions to existing manuals, and supplementary operational instructions, including the analysis of the initial request, process development, & authoring/compilation of the intellectual content, as directed by the Flight Operations Manager or other member of the Flight Operations management team. Including the physical amendment and distribution of operational documentation.
• Advise the Flight Operations Manager on the priority of production and issuance of revisions to operational documentation.
• Liaise with company manual Controlling Authorities to ensure the integrity of manual technical or procedural content. 
• Execute the review & update processes of the operational manual suites, supplementary operational instructions, and other ancillary controlled documentation functions.
• Maintain a register of all documentation, and liaise with the Flight Operations Manager to ensure currency of the register, and liaise with other users to ensure currency of documentation is achieved. Act as the final Quality Control filter for the intelligibility of content & structural integrity of designated elements of the Operations manual suites and ancillary documentation, including their revisions.
• Tracking and management of all documentation in the Document Control System (DCS) database.
• Production (Printing, binding etc.) of in-house operational manuals, Aircraft Performance Charts, Crew Flight Staff Instructions.
• Audit of documentation status at relevant facilities.
• Maintenance of online documentation website.

Qualifications ·         

• A Bachelor of Science in Aeronautical, Aerospace, Engineering or other relevant qualification/s with supporting experience and exposure to Flight Operations functions. 
• Holding Commercial pilot license is an advantage. 

Skills      

• High level of attention to detail with the ability to deliver results under time pressure.
• Self motivated, with the ability to work as part of a team as well as on your own.
• Ability to work flexible hours, as required.

Technical Knowledge      

• Knowledge of relevant CASA regulations.
• Strong administrative and organisational skills and excellent knowledge of MS Office tools including MS Access.     
• Preferably attended Airbus Performance course, PEP, LPC, & Documentation Administration training.
• Fluent in both spoken and written English.

Experience ·     

• Minimum of 2 years of flight operations & aircraft performance experience in a flight operations department.

Previous experience in the control of airline operational documentation.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

CUSTOMER OPERATIONS OFFICER
Job ID: COMEL01

Australian based Tiger Airways is looking for a suitably qualified Customer Operations Officer to join our team working at our offices at Melbourne Airport on a full time bases. If you have experience in dealing with customers and providing customer service in writing and over the phone we would love to hear from you.

Responsibilities:

• Respond to Customer feedback.
• Escalate Customer Care issues unable to be resolved through first line response.
• Help provide Monthly reporting on Customer Care statistics.
• Provide Narrative on overall Customer Care activity.
• Make Staff & Duty Travel Bookings as directed.
• Raise Customer Care issues with Customer Operations Manager as required.
• Pursue continuous improvement in Customer Care processes and procedures making suggestions to other departments.
• Maintain Customer Care records.
• Liaise with Call Centre on day to day issues, help clarify queries.
• Call passengers from time to time and clarify situations / recover customer experience.
• Help resolve mishandled baggage issues.
• Research Customer Care issues to assist resolution including liaison with Ground Handling agents on Customer Care Matters.
• Process refund applications and reimbursement applications.

Qualifications:

No specific pre-requisites however, Customer Service and experience in handling correspondence highly regarded

Skills & Attributes:

• Meticulous attention to detail with the ability to deliver results under time pressure.
• Highly organised.
• Strong communication skills.
• Self motivated, with the ability to work independently towards team outcomes.
• Excellent writing skills.
• Excellent conflict resolution skills.
• Flexible approach.

Technical Knowledge:

• Very strong MS Office© skills, particularly Word.
• High level of written and spoken English literacy.

Experience:

• Experience in dealing with Customer Service issues.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussierecruit@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

QUALITY MANAGER
Job ID: SAQA02

With a proven business model, an expanding network and a team driven to outperform at every opportunity, a career at Tiger Airways is the real deal. So if you think you have what it takes, contact us and you could soon be playing a part in shaping one of Australia's most exciting success stories.

Reporting to the Director of Operations, this role will:

• Define and implement an ongoing audit program covering the full range of activity including Flight Operations, Engineering, Airports & Ground Services as well as broader Company and 3rd party supplier activities.
• Develop an annual program of audits.
• Implement the audit plan.
• Amend policy regarding the level and scope of an audit as the audit program develops.
• Prepare audit reports including corrective action requirements and recommendations for further action.
• Determine the level of confidentiality regarding audit findings.
• Prepare reports for the Director of Operations on matters associated with the audit reports, quality assurance, compliance, and/or improvements of Company standards.
• Oversight of audit data security and integrity.
• Maintain the Company Compliance Statement.
• Review and implement regulatory changes, as required.
• Review and approval of all Operational Documentation amendments to ensure compliance prior to distribution.
• Facilitate third party audits.
• Trend analysis and audit system health check.
• Maintain and update the Quality Assurance Manual.

Experience:

Candidates should posses the following background and skills

• Lead Auditor course.
• Knowledge of global operating best practices.
• Three years aviation or transport industry auditing experience.
• Intimate knowledge of Quality Management.
• Knowledge of CASA/compliance.
• Proficient in Microsoft Office programs.
• Highly developed interpersonal skills.
• Ability to work with a team.
• Thorough attention to detail.
• The ability to adapt to rapid change.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussieops@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

WEB DEVELOPER/DESIGNER
Job ID: SMSO17

Basic Purpose/Accountabilities:

You are responsible for supporting the growth of the business through effective maintenance and development of Tiger's website into a world-class online retailer.

Primary Functions/Responsibilities:

• Reporting to Head of Corporate Marketing for development and implementation of overall website strategy;
• Effective use of available research and analytics to create a user-friendly environment for customers that facilitates interaction and transactions;
• Support of Marketing projects to ensure maximum impact of brand-building & affinity within overall corporate marketing strategies;

Competencies

• A deep understanding of web-user behavior;
• Design, development, implementation and maintenance of robust, marketing-focused web sites; possess an excellent portfolio of previous work;
• Experience with mobile web content advantageous;
• "Out of the box" thinker that challenges status quo;
• Good project management skills;
• Team player.

Highly proficient in the following (must have):

HTML, DHTML, XML
Java, Javascript & Ajax
Flash & ActionScript
Image editing
Basic SQL

Proficiency in at least 2 of the following:

PHP, Perl, VBScript, .Net, C#, Visual Basic, C Language

If you comply with the above requirements, and are interested in joining our team, please send your CV to marketingjobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Holdings Limited - Based in Singapore

MARKETING SPECIALIST
Job ID: SMSO16

Basic Purpose/Accountabilities:

You are responsible for supporting the growth of the business through implementation of sound corporate marketing and branding strategies. You should enjoy the online and new media space and be competent in employing the best available channels to grow the brand. You will also take ownership of the Tiger's database to deep-mine and extract insights and information that will hone the marketing activities to maximize conversion. You will also assist in developing a well-thought out and meaningful CSR program that will add value to Tiger's brand.

Primary Functions/Responsibilities:

• Develop deep appreciation and understanding of business processes adopted by the airline industry and make value-added recommendations where appropriate;
• Responsible for acquisition, mining, analytics, research and segmentation of Database for effective and targeted marketing campaigns;
• Assist in sourcing for marketing/branding opportunities for Tiger through judicious partnerships, sponsorship, and activation activities;
• Support to Head of Corporate Marketing for requests made to department by other businesses units;
• Function as a marketer to provide strategic improvement to the business (by exploiting new technologies and ideas) at an analytical, financial and operational level;
• Support of Marketing projects to ensure alignment with our overall corporate marketing strategies;
• Carry out project initiation process by establishing justified business case when tasked;
• Adherence to the highest standards in ethics, safety and environmental-consciousness.
• Responsible for the successful rollout and growth of the Tiger Club. Main role is to liase with agency for all the creative executions, messaging, segmentation, etc. Secondly, to work with the cubs on the special deals on offer. KPI tied to signups and success of the program.
• Responsible for the revamp of the tigerairways.com website. Critical review of site, work thru process flow from customer perspective. Conduct research. KPIs tied to increased usability of the site, good customer feedback, decrease in customer complaints.
• Responsible for investigation into the possible implementation of a "green" program for offsetting flights for customers. Also, other alternative CSR programs where appropriate.
• Responsible for driving some social media campaigns specifically on Facebook, Twitter etc.

Competencies

• "Out of the box" thinker that challenges status quo
• Enjoy articulating ideas to a wide range of audiences
• Strong background in internet or online marketing in a fast-paced environment
• Excel in Multi-tasking and managing competing priorities
• Fantastic "people skills"
• Customer service orientation
• Good project management skills
• Team member with ownership of team vision seeking to contribute to its success

If you comply with the above requirements, and are interested in joining our team, please send your CV to marketingjobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

CHIEF COMMERCIAL OFFICER
Job ID: CCO015

The Chief Commercial Officer reports directly to the Managing Director and will be responsible for all achieving commercial aspects of the company. He/she will play a key role in assisting the Managing Director shape the direction of the company.

In that role, the Chief Commercial Officer will be responsible for identifying new commercial opportunities and driving growth across the Company's business activities.

Through a strategic approach to market and business development, the Chief Commercial Officer will significantly shape the development of the Company's strategy by analyzing the market and advising the Managing Director of development opportunities. Maximizing flight revenue and optimizing ancillary revenue opportunities is a priority. The Chief Commercial Officer will also play an instrumental role in working with teams responsible for customer aspects to deliver customer service excellence.

Duties & Responsibilities

To develop and implement business development strategies and plans. This will involve overseeing Regulatory, Network, Revenue Management, Marketing and Customer Care teams to ensure revenue and service strategies are met.

To identify and develop commercial opportunities to increase revenue for the Company by implementing marketing strategies that enables the Company to grow its revenue base.

Contribute to the development, communication and promotion of corporate core purpose, vision, mission and values.

To manage the Commercial budget to meet the Company's strategic and operational business plans.

To develop the staff in the Commercial department.

Any such duties as may be assigned by the Managing Director, including any potential post holder responsibilities as deemed necessary by the Company.

The ideal candidate should have at least 10 years relevant experience in Aviation industry Experienced in at least 2 of the following aspects:

Revenue Management

Network

Marketing &

Regulatory

Preferably in LCC

Able to manage diverse team and adapt quickly to role

If you comply with the above requirements, and are interested in joining our team, please send your CV to corporatejobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Singapore

GROUND SERVICES MANAGER
Job ID: GOPS03

Reports to: Head of Ground Services

Responsibilities:

1. Manage all matters related to the passenger, baggage, and cargo handling operations in Singapore and overseas airports.
2. Initiate and conduct contract negotiations with ground handling service providers.
3. Management of 3rd party ground handling service providers to ensure highest standard of passenger care, punctuality, safety and security service levels are achieved.
4. Develop, review and update ground operations manuals and standard operating procedures to ensure consistent and efficient processes in ground and cargo operations.
5. Develop and update disruption management plans. Manage all aspects of ground and cargo operations to ensure appropriate level of passenger service and expedient recovery from disruption.
6. Develop and implement efficient passenger handling procedures.
7. Monitor ground operations expenditure and drive costs efficiencies.
8. Ensure security regulations relating to ground operations are enforced.
9. Conduct station audits and training programs. Ensure follow-up and closure of all audit findings.
10. Ensure compliance to all ground safety regulations and high standard of ground safety in Singapore and overseas line stations
11. Prepare and submit regular reports on operational statistics.

Requirements:

1. Degree in any discipline
2. Minimum of 4 years working experience with preferably 2 years in supervisory role
3. Previous experience in airline ground, passenger or cargo handling is preferred but not necessary
4. Strong leadership values
5. Good interpersonal and communication skills.
6. Able to travel within the region and on short notice

If you comply with the above requirements, and are interested in joining our team, please send your CV to groundopsjobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Holdings Limited - Based in Singapore

TREASURY MANAGER
Job ID: FIN024

Reporting to the Head of Treasury, you will be part of a small team and will primarily be taking care of all day-to-day treasury operations, liquidity management and monitoring of financial exposures.

Key Responsibilities include:

Manage daily cash liquidity and involve in operational FX and money markets dealing activities

Perform regular cash forecasting and reporting of liquidity positions

Liaise with banks and counterparties on financing, treasury and hedging activities, including following up ISDA and hedge documentation

Monitor of fuel price and FX exposures and involve in the related hedging activities

Assist in structuring and follow-up on aircraft financing documentation

participate on many special projects throughout the company, providing specialist treasury support and advice to the CFO/ Head of Treasury

Requirements:

Degree in Accountancy/ Business/ Finance or equivalent qualifications.

With at least 5 to 7 years’ working experience in a corporate treasury and/or banking role, with significant treasury and/or investment management experience

Team player with excellent interpersonal and written communication skills

Proficient in PC applications, especially in MS Excel

Ability to work independently, and adopt a well organised, logical approach in a fast paced environment is highly regarded

Ability to be a self starter and operate effectively in a fluid, flexible, dynamic and changing environment

Ability and maturity to take decisions and make a call and be accountable

If you comply with the above requirements, and are interested in joining our team, please send your CV to financejobs@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

AIRPORTS/GROUND CONTRACTS MANAGER
Job ID: AGMA01

With a proven business model, an expanding network and a team driven to outperform at every opportunity, a career at Tiger Airways is the real deal. So if you think you have what it takes, contact us and you could soon be playing a part in shaping one of Australia's most exciting success stories.

Reporting to the Director of Operations, this role will:

• work closely with our ground handling agents, airports, and the broader management team of the Company to ensure efficient operation and delivery of contracted services.
• establish effective policies and targets to ensure compliance with company and regulatory standards.
• control costs & budgets.
• streamline business and operational processes, implement controls & policies while innovating to drive change.

Ideally the successful candidate will possess the following qualifications and skills: :

• Proven ability to manage outsource contracts and relationships with a partnership approach.
• Demonstrable track record in designing and implementing change.
• High energy – capable of multi-tasking in a complex, 24 hour a day business.
• Airline/airport knowledge preferred.
• Management of process, procedure, and policy definition as well as documentation.
• Problem solver, independent and self starter with good communications skills.

If you comply with the above requirements, and are interested in joining our team, please send your CV to aussiegroundsvc@tigerairways.com. Only shortlisted applicants will be contacted.

Tiger Airways Pte Ltd - Based in Australia

HEAD OF CABIN CREW (CABIN CREW MANAGER)
Job ID: ACCA01

Tiger Airways is looking for an experienced people manager to provide leadership to our growing Cabin Crew team. Based at our Melbourne Airport offices, the successful applicant will join Tiger's Senior Leadership Team as Head of Cabin Crew, overseeing the management of cabin crew nationally as well as recruitment and training functions.

The successful applicant will have a sound knowledge of the role of Airline Cabin Crew and of Airline Standard Operating Procedures but as importantly will bring demonstrated people management, organisation and leadership skills and experience to the role. Joining Tiger Airways during a period of significant growth, the Head of Cabin Crew will be heavily involved in the continued development of the cabin crew operating structure.

Success in this demanding role will require the demonstration of a high level of comfort with:

• Applying a consistent, fair and pragmatic approach to employee relations,
• Being the face of the airline to the front line staff and being the voice of cabin crew to the broader management team,
• Managing multiple projects simultaneously,
• Effectively and efficiently dealing with issues that commonly range from strategic to tactical,
• Overseeing a growing (currently 150 cabin crew) de-centralised workforce,
• Achieving results through others (particularly in the areas of recruitment and training),
• Creating a positive working environment for your team that enables successful outcomes and promotes professionalism.

If this is you, a $100K+ package and an exciting challenge awaits you.

Please forward a CV with a Covering Letter addressing the specific criteria in this ad to Doug Melville at aussierecruit@tigerairways.com

Tiger Airways Pte Ltd - Based in Singapore

SAFETY MANAGER
Job ID: SMS015

Singapore based Tiger Airways has a vacancy for an experienced safety specialist to assume the role of Safety Manager to join our team in Singapore. This is a key role reporting to the Head of Safety, Quality & Security and involves an interface with all areas of the business. An understanding of Safety Management Systems and their application within the airline environment will be required.

Role Accountabilities include:

• Administration and management of the company Quality and Safety Management Systems, including the flight data analysis program (FDAP).
• Developing and maintaining safety awareness in all employees.
• Developing and maintaining the company reporting system.
• Encouraging a continuous improvement philosophy and dissemination of safety related information.
• Liaison with Maintenance Control and third party providers over Quality Assurance and reporting issues.
• Monitoring and reporting on the effectiveness of any corrective action taken, in light of reports or investigation, and provide timely closure of such reports.
• Liaison and coordination with CAAS and other relevant agencies on matters of reporting and audit functions.
• Managing accident and incident investigations, and matters pertaining to Crisis Management.
• Maintenance of the company Quality and Safety Manuals.
• Conducting safety and operational audits.
• Management of the company Crisis Management Plan and participation in corporate strategy planning, as appropriate.
• Compilation and monitoring of the departmental budget.
• Assist with the management of company documentation control system.

Applicants should fulfill the following requirements:

• Significant aviation operational experience (preferably in an airline environment).
• Sound understanding of Safety Management Systems and Quality Assurance processes.
• Good IT skills, with thorough knowledge of Access, Word and Excel a significant advantage.
• Ability to work unsupervised and proactively within a fast paced environment.
• An understanding of the needs of a modern Low Cost Carrier.
• Experience of AQD Quality & Safety software or similar.
• Previous experience in flying aircraft

If you comply with the above requirements, and are interested in joining our team, please send your CV to safetymgrjobs@tigerairways.com. Only shortlisted applicants will be contacted.